James

uncle of five. 👶👶 👧 👧👧 brighton born and bred, settled in hampshire. retail. loves: travel, family, music, bed. ENTJ-ish.

[James @_JamesN]

@sainsburys any chance of some checkout management at your Farnham store? 12 customers waiting to pay and no sign of any more checkout staff, plenty watching other people scanning themselves out though

[James @_JamesN]

@HeathrowAirport flight landed over an hour ago but still waiting on luggage. AirTag showing bags are still at B gates. Is there an issue today?

[James @_JamesN]

@TicketmasterCS why doesn’t your “authenticate your account” work? Been sent the same code 5 times and it won’t accept it. “Confirm Code” is greyed out. Help please

[James @_JamesN]

@SW_Help hi, why is it so difficult to get a receipt for tickets bought on your app?

[James @_JamesN]

@ThreeUKSupport I’m in South Africa and trying to make a phone call to a UK landline. It’s not connecting and says “Call Failed”. Why would this not be working? Your website isn’t really helping. Could you please help? Thanks

[James @_JamesN]

@GWRHelp Thank you I’ve tried the link and I think it’s worked! 👍

[James @_JamesN]

@GWRHelp the 1354 train from North Camp has been cancelled at the last moment. We will now be late to Gatwick for a flight. What’s the issue please? And will the next one be on time? Thanks

[James @_JamesN]

@GWRHelp Hi Steve I’ve tried today to submit the info on the form link you sent me, however the uploads didn’t attach and I don’t think the submit button worked! Could you please find out if the form went through? I didn’t get a confirmation email

[James @_JamesN]

@GWRHelp Hi Steve, no we gave up and have had to spend £80 on an Uber as we were led to believe the next train wouldn’t come either and we have a flight to catch

[James @_JamesN]

@GWRHelp Unfortunately as the service is quite infrequent and we were concerned about the reliability of the next train (as it seems the line would be blocked) we have had to get a taxi instead in order to make our flight

[James @_JamesN]

@GWRHelp Could you tell me from where the service operated, and where it ended please? The train was cancelled within a couple of minutes of its arrival

[James @_JamesN]

@GWRHelp Thank you. I hope the person is okay. From where was the train cancelled? Has it stopped just ahead of North Camp?

[James @_JamesN]

@_GWRHelps Sorry I don’t understand. What happened with the train please?

[James @_JamesN]

@_GWRHelps I don’t want to give you my phone number
Could you reply please

[James @_JamesN]

@ThreeUKSupport Thanks for the reply. It’s still not working. Any idea yet when I will be able to make calls?

[James @_JamesN]

@ThreeUKSupport I can’t make any voice calls and I’m trying to get through to my solicitor because I’m selling my house. WiFi assist isn’t working either. Your website says there are some issues. When will they be fixed please? GU11 2HQ

[James @_JamesN]

@waitrose Hi I’m struggling to get into my account on your app… it’s saying my email is incorrect but you’re emailing my account. I’ve tried to send myself a password link but that’s not come through. Help please!

[James @_JamesN]

@ThreeUKSupport > to see if it was worth me going to visit the store (not convenient) and she said she could put me in touch with them to check. She then said she didn’t have a phone no for the store so we ended the call. The phone number is on Google so I called it, no answer. Next steps plz?

[James @_JamesN]

@ThreeUKSupport hi there.. travelling to USA this week and can’t see where on your app I can find out if I am covered to use my phone abroad? I have an issue where I’m overcharged pretty much every time I go away and want to avoid it this time please! Thanks

[James @_JamesN]

@ThreeUKSupport Thanks. It failed again so I called the number on your website, there’s no option for eSIM or anything so I went to the technical support option. The lady there said there’s a system issue with issuing eSIMs but I should visit my local store. I asked if she could check >