@TheYelitsa This seems to be what they want on Tiktok, to get to know the face behind the brand. It's also my biggest fear when thinking of launching a brand. My face being everywhere on social. But Ima do it anyway.
@tapcart_app@codyplof@jonesroadbeauty Very interesting especially for a DTC brand. It would be cool to get a follow up once the LTV data becomes available!
Here's the problem with most customer success stories:
Too short
Too long
No story arch showing the conflict to resolution timeline
No tangible results
The worst part?
It doesn't make me feel anything
These tips will change the way you write and use customer success stories๐งต
@lilyugbaja I was just saying it definitely helps if you've recorded the video and transcribe to take note of key points they make without having to write it all down. Thought you were scribbling as they spoke "live during the interview" ๐ญ