correctly and adhering to social distancing at all times. Thirdly he engaged in conversation throughout and wished us a lovely evening. He brightened up our day. Thank you! 😊
@Tesco We had the loveliest man deliver our food shop this evening. He was a credit to your company. Firstly he explained he didn’t ring the doorbell as he saw nappies on the shop and didn’t want to wake our little one. Secondly it was great to see him wearing his face mask...
@Goldsmithsuk Amazing service at Goldsmiths York (Coney Street) today. All staff made me feel at ease during my prebooked appointment to collect my rings that had been replated before lockdown. Thank you so much. Every precaution was taken to ensure staff & customers were safe.
@jennyhamilton_7@Morrisons Hello again! 😊 My order arrived on Saturday... FINALLY! I wonder if I’ll have any luck getting my money back for next day delivery seeing as it took 9 days?! I never get a reply to my DM messages from @Morrisons so not holding out much hope!
@jennyhamilton_7@Morrisons Hi :) No messages back from Morrison’s on here. I did get a generic email to say it’s been despatched yesterday but on the Hermes tracker it said they hadn’t received it yet. Getting closer to having I hope! :D
@Morrisons@Morrisons I ordered clothes on 15/4/20 for my baby and paid for next day delivery. The money has been taken from my account and I haven’t even received an email to say it has been despatched from the warehouse. Your Nutmeg website showed no delays when ordering. :(
@jennyhamilton_7@Morrisons Thank you 😊 Same here. When we ordered though, the website showed no delays. It would be nice just to send a generic we’re running behind email. I just want to know it’ll be on its way at some point.
@samwalker03@Morrisons I think this will be my third DM on Twitter and a message sent through their contact page on the Nutmeg website on Friday. 😩 Is it a clothes order you’re having issues with as well? It’s so disappointing isn’t it? If they can’t cope with orders, shut it down!
@jennyhamilton_7@Morrisons I emailed on Friday using the contact us page on the Nutmeg website and still waiting for a reply. So decided to try my luck on Twitter! They reply saying DM us but I have done and got no reply. So frustrating! I understand about delays but there’s no communication. :(
@jennyhamilton_7@Morrisons Have you had a reply about this Jenny? I ordered 6 days after you and although they say DM them, I haven’t had an actual answer about where my order is. Just wondered if you’d had any luck! :)
@CloGoalby Mine are for my baby girl too. 😢 I ordered on the 15/4/20 and paid next day delivery. No communication whatsoever and @Morrisons won’t give me an answer as to where it is.
@CloGoalby @Morrisons I honestly wouldn’t order from Nutmeg. I’ve been waiting for my order for ages. They’ve taken my money and won’t communicate what is happening. Really disappointed! :(
@Morrisons I’m still waiting for a reply to my email sent on the 17th. My direct message yesterday and my direct message today. Happily take my money but do not communicate or provide the items I paid for a week ago!
@Morrisons “express delivery available”
I am still waiting for a response from your Nutmeg team... Last week (15/4/20) I paid for next day delivery for my baby’s clothes. Website showed no delays & allowed me to do this. They should have arrived last Thursday. Still waiting.
@Emzie_1990@Morrisons Have you heard anything back Emma? I’m still in the dark after emailing & contacting on here. I ordered the day after you. They are very quick to take the money from your bank account though! H&M don’t take the money from your account until the day it is despatched. :(