Nandita Paul

Brand & Marketing Strategy | MICA

[Nandita Paul @_nanditapaul]

@makemytrip seriously pathetic resolution for Booking id - NH14062434945658

Inspite of explicitly asking the service rep, Rony, to raise the query to a senior, he closed the issue.

Cancelled reservation due to your negligence 2 days prior to check-in. Need resolution ASAP!!!

[Nandita Paul @_nanditapaul]

@zeptocares Sent

[Nandita Paul @_nanditapaul]

@ZeptoNow I'm a very regular customer for groceries and cafe but there's a massive issue on cafe. Every single time I have ordered the bun omelette, I bite into varying sizes of egg shells. I usually let it pass but today it was literally 2inches. This is absolutely unacceptable!

[Nandita Paul @_nanditapaul]

(2/2) realises it was on his bag. And this is probably the 10th time it's happening. And the redressal system is pathetic. Not once have I received any assistance for these issues. How is it that no other q-commerce seems to have this issue!?

[Nandita Paul @_nanditapaul]

@bigbasket_com bbnow you really need to fix your delivery. Each time I have had a delivery boy being dishonest and holding back 1-2 items from a delivery. Right from a 10 rupee chocolate to a coke to an avocado. I have to now reach a point where I count items and he then (1/2)

[Nandita Paul @_nanditapaul]

@AmazonHelp Yes, it was reported three times with no response

[Nandita Paul @_nanditapaul]

@amazonIN @AmazonHelp Extremely frustrating experience with gift cards. I purchased a ₹4000 gift card for myself and tried redeeming it on my account. Due to a system glitch, my account said it was redeemed but the money hasn't hit my account. No resolution since Sep22

[Nandita Paul @_nanditapaul]

@AmazonHelp This is a pathetic resolution. Please take a minute to first try and understand the problem

Been on calls with customer care to no avail

[R/GA @RGA]

"Guys look all I'm saying is you've allowed people to form impressions of you - largely negative, let's be honest - & you've had no role in shaping your own narrative. The right agency can help you take the brand from fringe curiosity to the top of consumers' consideration set"

[Nandita Paul @_nanditapaul]

Is there a difference between an influencer and a salesperson except for one being door to door and the other landing right into the privacy of your home?

[Nandita Paul @_nanditapaul]

@tam_arund I also thought it was for people who are looking for more flavour from their vegetarian options

[Nandita Paul @_nanditapaul]

@bookmyshow Been awaiting a refund to my Amazon pay wallet for over two weeks for a booking that didn't go through. Please resolve this immediately since I'm unable to make any headway with your Luna chatbot!

[Nandita Paul @_nanditapaul]

@makemytripcare Thanks so much for the resolution Bhupinder, Manmeet, Afroz and team!

[Nandita Paul @_nanditapaul]

@makemytrip @makemytripcare have been awaiting resolution for a flight cancellation since October. The only response I get is, "the team is working on it". Please share a status update asap.

[Nandita Paul @_nanditapaul]

@SudhaStuti Brilliant! 👏🏻

[Nandita Paul @_nanditapaul]

@TashaDsilva By far the best bottled beer 🔥

[R/GA @RGA]

It's always "Who's going to present this?" never "Who wants a little present?"

[Nandita Paul @_nanditapaul]

@RGA @TashaDsilva

[Nandita Paul @_nanditapaul]

@TashaDsilva This isn't creepy at all!