Patsy Wilkinson

Non-Executive Director, Adviser, Charity Trustee

[Patsy Wilkinson @_p_wilkinson]

Second time queuing in the Sofia sun for @ryanair flight FR8516, but still not boarding. We all understand that issues arise but better comms and bringing us out when actually ready would really help.

[Patsy Wilkinson @_p_wilkinson]

Thanks for the reply - I know you’re busy. The store was Cardinal Place. They said they could process the return (at the till) if it was a straightforward card payment but not if the payment was made via PayPal. Was that not correct? P

[Patsy Wilkinson @_p_wilkinson]

@marksandspencer I just successfully collected an order so thank you! But it wasn’t possible to process my (separate) return because I’d paid via PayPal. Is that something still on your Fixing To-Do list? Tvm.

[Patsy Wilkinson @_p_wilkinson]

@marksandspencer better comms today than when this issue first started on Saturday when I had wasted journey to do a return and collection. Hoping for an email confirming when things are back to normal.

[Patsy Wilkinson @_p_wilkinson]

@ITVX I was looking for your Invictus Games coverage but nothing sign. Can you update please?

[Patsy Wilkinson @_p_wilkinson]

@EastMidRailway Guard (not Train Manager) finally came through now. It was a known problem apparently, and reported earlier, so hard to understand why no earlier comms.

[Patsy Wilkinson @_p_wilkinson]

@EastMidRailway not enjoying the lack of aircon, the poor Wi-Fi, and the absence of train manager (or apology) in coach A of the 1002 to Sheffield this morning.

[Patsy Wilkinson @_p_wilkinson]

@Leisureforall I have activated my Active Lambeth account but my membership is not showing. I’m starting to lose opportunities for booking classes. Phone line not staffed on handover day? Help please.

[Patsy Wilkinson @_p_wilkinson]

@MatildaMusical Hi there. What’s the best way to pass on some feedback on yesterday’s matinée performance of Matilda? P

[Patsy Wilkinson @_p_wilkinson]

@morleycollege worth looking at the @TfL Central London Bus Review. Very real reduction in number and frequency of services serving the Waterloo Campus.

[Patsy Wilkinson @_p_wilkinson]

@ChaseSupport Done. Thanks.

[Patsy Wilkinson @_p_wilkinson]

@Chase have tried to open account this weekend but stuck in your ‘waiting room’ - your contact centre says it’s taking 7 days atm. Giving up.