Puneet Bakshi

SCI - Paralysed. Work in a corporate world that is appallingly bad at capitalising on the strengths of its people. Curios traveler and a wine lover..

[Puneet Bakshi @_paraleo_]

@Saraffurniture - In Public Interest: Please note this is a fictitious company - ordered a Solid Wood Cube Mirror on 14th Jun, still not received in spite of numerous follow ups. Don’t order from them - better to be safe than sorry. #Fraud #FictitiousCompany @jagograhakjago

[Puneet Bakshi @_paraleo_]

@IndiaPostOffice India Post spam / scam doing the rounds on text message - you may want to take notice and action

[Puneet Bakshi @_paraleo_]

@Uber @Uber_Support tried all channels seems #Uber keeps its distance from customers. Unable to book rides since yesterday - middle of the night at an airport and absolutely no support available and still struggling #PoorShowUber #UberFailsToDeliver #HorribleCustomerExperience

[Puneet Bakshi @_paraleo_]

@FranceBombay yet again your phone voicemail says you are closed for business - not sure if todays a French or public holiday ? Can someone fix this I need to communicate urgently

[Puneet Bakshi @_paraleo_]

@FranceBombay Your voicemail says the consulate is closed - and that’s been playing for the 3rd consecutive day, are you able to share when do you open to business next ?

[Puneet Bakshi @_paraleo_]

@FranceBombay Your voicemail says the consulate is closed - and that’s been playing for the 3rd consecutive day, are you able to share when do you open to business next ?

[Puneet Bakshi @_paraleo_]

@airvistara @airvistara I would recommend you folks refrain from talking about your F&B offering until you up your game. I had similar comments on the BOM-SIN-BOM flights I took not long ago as also PNQ-SIN-PNQ last week - very subpar meal seevice

[Puneet Bakshi @_paraleo_]

@airvistara @imdeepakrajawat @TataCompanies @RNTata2000

[Puneet Bakshi @_paraleo_]

@airvistara Do you folks consider yourself as the country’s best airline ? Take a look if this is the “fly new feeling” you talk about. And to top that your contact centre says web checkin not open yet. #ClueLess #ObsoleteTech #Disappointing #CustomerExperience

[Puneet Bakshi @_paraleo_]

@airvistara Do you folks consider yourself as the country’s best airline ? Take a look if this is the “fly new feeling” you talk about. And to top that your contact centre says web checkin not open yet. #ClueLess #ObsoleteTech #Disappointing #CustomerExperience

[Puneet Bakshi @_paraleo_]

Please beware of @Coscoindia I recently ordered two sets of Hexa Rubber Dumbbells (12.5 kg & 7.5 kg) online from them, while they delivered only one (7.5 kg) but claim having delivered both - don’t fall in thier and get cheated like me. @jagograhakjago @CimGOI

[Puneet Bakshi @_paraleo_]

@airindiain @TataCompanies @RNTata2000 It’s funny - no point in asking for all the details when it’s not going to be ACTIONED! #AIshenanigans #CustomerExperience

[Puneet Bakshi @_paraleo_]

@airindiain @TataCompanies @RNTata2000 AI fails to deliver - seems to be no support model in place, are these the wings of change - restoration of the old glory of the Maharaja? #FlyAI? #DisabledTraveler #SeniorTraveler #CustomerExperience

[Puneet Bakshi @_paraleo_]

@KentROSystems @jagograhakjago @CimGOI Full servicing done on 21/1 for Rs 5000 and the new filter fails in 3 months, asking to pay for another filter replacement #SubStandard replacements, lack #ServiceQuality and #UnfairTradePractices

[anand mahindra @anandmahindra]

Often, solutions to the world’s most intractable problems lie in our own backyard. What’s the template for cities/towns of the future? The answer is simple yet profound: Education & Compassion.Not Toronto or Shanghai; can the Kottayam model be replicated throughout the country?

[Puneet Bakshi @_paraleo_]

@KochiAirport @SingaporeAirID @ssuhas_ias12 @DGCAIndia @AAI_Official @KochiAirport Inugaural flight is great but utter chaos for RT-PCR, no social distancing and consideration for families with kids - sad execution having to wait 4 hours at the crowded terminal for reports #caronaprocedures

[Puneet Bakshi @_paraleo_]

@tim_cook Increasing footprint by opening fancy stores is a good thing but unless that’s backed by service - it doesn’t help

[Puneet Bakshi @_paraleo_]

@Apple are you folks doing anything to comply with RBI directive for recurring transactions on credit/debit cards? iCloud subscription declining repeatedly- n u guys asking me to update payment method instead - what a shame #customerexperience #customercentricity #servicequality

[Puneet Bakshi @_paraleo_]

@AppleSupport

[Puneet Bakshi @_paraleo_]

@Apple are you folks doing anything to comply with RBI directive for recurring transactions on credit/debit cards? iCloud subscription declining repeatedly- n u guys asking me to update payment method instead - what a shame #customerexperience #customercentricity #servicequality

[Puneet Bakshi @_paraleo_]

@Apple are you folks doing anything to comply with RBI directive for recurring transactions on credit/debit cards? iCloud subscription declining repeatedly- n u guys asking me to update payment method instead - what a shame #customerexperience #customercentricity #servicequality

[Puneet Bakshi @_paraleo_]

@airvistara @TataCompanies @SingaporeAir @DGCAIndia Sorry to let you know - no one has been in contact with me, another testimony of a disjointed operation. #customerexperience #customercentricity #disabilityinclusion #empathy

[Puneet Bakshi @_paraleo_]

@airvistara Is this fly the new feeling ? On tomorrows Delhi-Mumbai service-wheelchair traveler with senior parents (in their 80s/70s)-being asked to purchase seats else take the 39th row-did we all this while think only the state run carrier lacked service- #customerexperience