Paul Phan 👨‍💻

Founding & DevRel @WeaverseIO | Shopify Hydrogen Theme Customizer.

previously CTO @

[Paul Phan 👨‍💻 @_paul_phan]

https://t.co/GclsKeYAnq

[shadcn @shadcn]

Take a break from prompting today and go watch Messi play. Doesn’t matter if you’re a fan or not.

Football like this won’t come around again.

[Mantle @heymantle]

After a lot of thought, we've made the difficult decision to wind down Mantle over the coming months.

We know this affects real work you've built on top of us.

Learn what's changing, the dates that matter, and more: https://t.co/kmnsO6aXXM.

[VoidZero @voidzerodev]

VoidZero is joining Cloudflare.

Our mission stays the same: to make JavaScript developers more productive than ever before. Vite, Vitest, Rolldown, Oxc, and Vite+ remain MIT-licensed. Evan and the VoidZero team will continue leading them.

Cloudflare shares our commitment to open source. Together, we can keep investing in the tooling developers rely on every day, while bringing the Vite ecosystem and Cloudflare’s platform even closer together.

[Peter Steinberger 🦞 @steipete]

Folks: when you write skills, ask your agent to be token efficient, relax grammer. I see too many skills that write books in the skill description, and all that crap is loaded into every context.

I wrote a skill that finds the worst offenders. https://t.co/kfaaJpxMXE

[OpenCode @opencode]

OpenCode is a team effort!

[Shopify @Shopify]

refresh your sign-in page with a new layout and brand image

now customizable in the checkout and accounts editor

[Shopify Developers @ShopifyDevs]

Universal Commerce Protocol is now live for all merchants

Teach your agent to search billions of products with Shopify Catalog, build carts, and check out with the new UCP skill

[Startup Archive @StartupArchive_]

Shopify CEO Tobi Lutke explains Goodhart’s law and why he doesn’t like KPIs or OKRs

“Goodhart’s law is real. The moment a metric becomes a goal, it’s no longer a useful metric… No metric by itself is a complete heuristic for a complex business. There’s a million different tensions in a company, and you can’t keep all of them in harmony by optimizing for one thing.”

For this reason, Shopify doesn’t use KPIs or OKRs. But as Tobi explains, this doesn’t mean they don’t value data and metrics.

“We are extremely data informed. We have invested enormous amounts of money and time into systems that give us basically everything at our fingertips… But what Shopify attempts to do is just not over-fit for what’s quantifiable.”

People love optimizing for highly-quantifiable things because there’s immediate gratification that comes from seeing a number go up. But Tobi thinks that the most important aspects of a product are rarely quantifiable:

“The overlap of the most valuable things you can do with a product and the things that happen to be fully quantifiable are like maybe 20%. Which leaves 80% of a value space unaddressable by the people who only look at quantifiable things.”

He continues:

“Shopify is comfortable with unquantifiable things like taste, quality, passion, love, hate… The sort of deep satisfaction that a craftsperson feels when they’ve done a job well is actually a better proxy if you allow it to be.”

They then have robust analytics systems that tell the company if something’s wrong or a new rollout breaks something.

“We think about it as a cockpit for a pilot. The decisions are still made by pilots, and we think this leads to better results… I think there needs to be more acceptance in business of unquantifiable things… And then metrics take a support function.”

Source: @lennysan (Feb 2025)

[tobi lutke @tobi]

I just shared this post with river to see what she thinks. This was her reaction.

[liss ¹⁰ 🐆 @lissamvp]

18 años y en vez de dejarlo pasar, lo sube a su instagram, con 40M de seguidores, que puto orgullo de chaval

[Shopify @Shopify]

manage your store inside ChatGPT or Claude

get insights, add products, look up orders, and more

without ever leaving the chat

[tobi lutke @tobi]

Now that the whole industry is united behind UCP, it’s worth re-reading how we built the protocol specifically to put merchants in charge of their checkout and commerce.

Building the Universal Commerce Protocol https://t.co/hqHCk7rGf5

[Shopify @Shopify]

small businesses sell B2B too

Shopify B2B is now available on more plans

DTC and B2B. one platform.

[GitHub Projects Community @GithubProjects]

Stop paying for tts services with this on-device vietnamese voice engine

[Shopify @Shopify]

this is not a test
but your theme changes are

Rollouts is now live for all merchants
https://t.co/8p7VHPJXgS

[Shopify @Shopify]

there’s a new way for brands not using Shopify to sell in AI chats: Agentic plan

now anyone can add products to our catalog and syndicate across agentic channels

set up once, sell everywhere

[Paul Phan 👨‍💻 @_paul_phan]

The teams that win at support won't have the flashiest chatbot.

They'll have the cleanest handoff between automation and humans.

[Paul Phan 👨‍💻 @_paul_phan]

We built an AI customer support teammate at @WeaverseIO.
Her name is Echo. She's not a chatbot. She's a support operator. 📷

[Paul Phan 👨‍💻 @_paul_phan]

The stack we use:

• Crisp → inbox + orchestration
• Docs + product data → knowledge layer
• Echo → first response + triage
• Human team → escalation + relationship