Phil Johnson

I help product & digital leaders define and deliver growth, by uncovering customer insight, structuring roadmaps, and supporting high-performing teams.

[Phil Johnson @_phil_johnson]

I ran an experiment recently—to see how people would respond to me wearing introvert-branded merch. 🧥

And guess what? Something magical happened:
- Knowing smiles.
- Subtle nods.
- Quiet acknowledgments that said, “I see you.”

Read for more: https://t.co/23I62GUs2X

[Phil Johnson @_phil_johnson]

I wrote a piece on the needs of Introvert Customers in Gyms ... https://t.co/i8sMiT3zmb

[built for introverts @builtforintros]

Need help handling awkward moments with sales people or chatty gym receptionists:

"Just Looking, Thanks!"
> Smile.
> Move on.

A power phrase for introverts.

Where have you used it?
.
.
.
.
#introvert #introvertproblems #quiet #builtforintroverts #introvertly

[Phil Johnson @_phil_johnson]

Dopamine vs Acetylcholine: The neuroscience keys to boosting engagement and loyalty in introvert customers ... https://t.co/t7CkI58wmx via @LinkedIn

[built for introverts @builtforintros]

Introversion is not a weakness.

e.g. we are more considered, rather than lacking confidence.

What other examples do you have?
How do these traits change how you do things?

#introvert #introvertlife #introvertproblems #introvertstruggles #quiet #builtforintroverts #introvertly

[Phil Johnson @_phil_johnson]

Currently 50% of the way through a 4-month Certificate in Sports Psychology => 98.25% score!
✅ 4 assignments
✅ 2 assessments
✅ already getting results from my U16 squad!
@BarcaInnoHub

[Phil Johnson @_phil_johnson]

Read the document here: https://t.co/aZl0ly5KPf

Follow here for examples: @builtforintros
8 / 8

[Phil Johnson @_phil_johnson]

I vividly remember the first time I was called an introvert.
It was used dismissively.
As a grown-up, I felt humiliated.
I’d not felt that since a 1990s school disco.
This was 5 years ago. Whilst watching football. With other dads in their 40s.
1 / 8

[Phil Johnson @_phil_johnson]

Do we remain serving a shrinking, less loyal, yet loud customer group?
---
Who’s with me - are introvert customers an opportunity for growth?
7 / 8

[built for introverts @builtforintros]

Introverts get their jobs done differently.

They perform tasks in the manner of an introvert i.e. 'introvertly'

Are there other examples of jobs being done introvertly?

#introvert #introvertlife #introvertproblems #introvertstruggles #quiet #builtforintroverts #introvertly

[built for introverts @builtforintros]

I can easily see on the map how busy a store, gym or cafe is!

👏 @googlemaps make visiting places less stressful for introverts 👏

#introvert #introvertlife #introvertproblems #introvertstruggles #quiet #builtforintroverts

[built for introverts @builtforintros]

24/7 Live Chat Support: talk to an agent, without speaking

Introverts need to

Minimise the number and depth of social interactions which drain my energy

👏 Feature built for introverts by @firstdirect 👏

#introvert #introvertlife #introvertproblems #introvertstruggles #quiet

[built for introverts @builtforintros]

A campaign for those who’d rather avoid crowded spaces and forced social interactions. The shared silence, and brief, authentic exchanges feel perfectly introvert.

👏 @uber 👏

#introvert #introvertlife #introvertproblems #introvertstruggles #quiet #builtforintroverts

[built for introverts @builtforintros]

Customers engage on their terms, without the pressure of in-store dynamics. Adapt a service to fit introvert preferences for comfort, control, & purpose in interactions
👏 @habitatuk 👏

#introvert #introvertlife #introvertproblems #introvertstruggles #quiet #builtforintroverts

[built for introverts @builtforintros]

Fulfilling an introvert's need to perform thorough research - providing price comparison, and size availability checker. Eliminates the hassle of multiple searches.

👏 @footydotcom 👏

#introvert #introvertlife #introvertproblems #introvertstruggles #quiet #builtforintroverts