@SamPeterson2517 I second this tweet. Also, when i tell them my name is sam and they look at me like i have 10 heads and then follow up with “oh your name is samantha”🙄
@Airbnb IS THE WORST. There is a global pandemic going on, I cannot leave my house, and yet they REFUSE to give me a full refund for my trip that was booked before March 14th without written documentation! I’m sorry, do you not understand what a global pandemic is?