tay

UK🌷おげんきですか？

[tay @_taycn]

@UPS hi! I sent an urgent DM regarding a delivery due to be delivered tomorrow! Its missing part of the address and I really need help to add it to the box/label! Thanks.

[tay @_taycn]

@USPSHelp hi! I've sent an urgent message via DM regarding an incorrect address for a parcel being delivered.

[tay @_taycn]

@thetrainline Thank you!!

[tay @_taycn]

@thetrainline hi, I can no longer travel on booking 218409028723. I know its no refundable so is there a way I can just cancel and remove the ticket from my app? I keep getting notifications for the trip. Thanks.

[tay @_taycn]

@USPSHelp Hi, I'm having a parcel be delivered from the US to the UK but it seems to have not updated for a couple of days (like not gone to customs or anything) so unsure whats happening with it. Can you help? Thanks!

[tay @_taycn]

@DisneyDLV Can you allow us to get the DLC for discount if already owned on another platform? I don't want to keep having to spend £30 each DLC when I own it on Steam🥺

[tay @_taycn]

@thetrainline Sent!

[tay @_taycn]

@thetrainline please can you explain why I had to pay an extra £23.40 to change a ticket to a couple hours earlier when the difference when booking a new ticket was only showing to be £4 from the original price I paid?! I'm confused, why did it not offer the best price?

[tay @_taycn]

@thetrainline Done, thanks!

[tay @_taycn]

@thetrainline Yes, as I stated, the booking cost £4 more if I was to book a brand new ticket? So just really confused where the extra has come from..

[tay @_taycn]

@thetrainline Thank you but using that as a baseline, I only changed one leg of my journal so it should have been £14 extra no? £10 for the fee and then the difference between the ticket?

[trainline @thetrainline]

@_taycn Hi Tay, when you exchange Advance Singles fees are applied per person/per journey. I've added a link here > https://t.co/5hbJ8DwF3e with more info for you. Thanks, ~Cat

[tay @_taycn]

@DisneyDLV A switch 2 version 🤪

[tay @_taycn]

@currys sent a message as returned an item and it has been received / signed by a staff member but no refund or email has been issued! This is a lot of money to be out of pocket. Now I have an email about a DPD collection, but I have already returned it. Please help!

[tay @_taycn]

@currys hi, I bought something online (it is unused and still sealed) and it was paid via Paypal with home delivery. Is it possible to return to the store instead of dropping off at a DPD point? I don't have a local one! Thanks!

[tay @_taycn]

@SW_Help Hi, I have a direct train Semi Flex Return ticket to London Waterloo, I need to travel 2 hours later from my beginning station (either the 9am or 9:31am instead of my booked time of 7:37am) as it is before 12, am I able to travel on a different train ?

[tay @_taycn]

@RoyalMailHelp hi, am I able to request a parcel be returned to sender before it's been delivered? Thanks.

[tay @_taycn]

@RoyalMailHelp is tracking down on the website? I had a delivery but I am missing one of my items but I keep getting an error occurred message? I tried another tracking number for a current return and the same error?

[tay @_taycn]

@RoyalMailHelp Hi, I returned a parcel on the 19th May via 48hr and it has been at South Midlands MC since the 22nd May - Can this be looked into asap as this is delaying a refund. Thanks.

[tay @_taycn]

@GWRHelp Hi, its an open return and I can't actually get a refund? So what do I do in this situation?

[tay @_taycn]

@GWRHelp I pre bought my ticket last month when I had a valid 16-25 RailCard, it ran out and I had to purchase a 26-30 RailCard . I have only just realised on the train out. Is there anyway I can get my ticket changed or refunded to show a 26-30 RailCard instead?