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Thank goodness I used @PayPal for payment - I disputed the charge with them and they've already resolved it in my favor. Contrast that with @Instacart support, which told me 3-5 business days for a _response_ - meanwhile I'm out hardware AND money. Tough for a small business!

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Lesson learned: don't use @Costco's "same day" delivery for anything that's an attractive target for unscrupulous Instacart shoppers. They'll forge your own signature and @Instacart will hang you out to dry!

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@Instacart I ordered laptops from Costco today and my shopper decided to mark the delivery as completed without delivering, Instacart decided to skip the signature requirement, and Instacart support has been mind-bogglingly abysmal.

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The charge remains on my card, and Instacart is a) unreachable, b) unable to understand the issue, and c) untruthful.

It LOOKS LIKE the shopper walked w/$3k of products and Instacart appears completely unable to handle this scenario.

Has anyone else run into anything like this?

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@Instacart I ordered laptops from Costco today and my shopper decided to mark the delivery as completed without delivering, Instacart decided to skip the signature requirement, and Instacart support has been mind-bogglingly abysmal.

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7. After attempting to report the issue again via Costco's website, I'm told that I'll be contacted within 2 hours. 2 hours comes and goes, and there is no followup.

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@apsupdate APS: "talk to your kids about violence"

Also APS: "here, Kindergartner, play Minecraft in survival mode every week and kill zombies - for education!"

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@rebelEducator Amanda Knox (@amandaknox) wrote an excellent piece about biases and the role they play in the narratives we construct in our heads. Well worth reading:
https://t.co/omdlNxC855