Angelo Spampinato

[Angelo Spampinato @a__spampinato]

@GetSpectrum internet has been out for 1 week with no end in sight and no updates.

[Tali Rubinstein @TaliRubinstein]

Just posted a photo https://t.co/6eTZ5Vyeex

[Angelo Spampinato @a__spampinato]

@Ask_Spectrum where can you go to see if service is down in your area?

[No Spin 911 @nospin911]

@AirbnbHelp your agent “Owen” is attempting to close my claim with no action in a bold attempt to steamroll me!!!!!!!!

[Andy Agrawal @andy_agrawal]

@airbnb @AirbnbHelp My case has been open for months. Every few days it’s moved to a new agent. No resolution. Awful customer service!!

[Airbnb Help @AirbnbHelp]

@Airbnbhostin We've responded to your DM. Please take a look at your convenience. Thanks.

[Inna Carina @InnaCarinna]

@Airbnb @AirbnbHelp @bchesky Airbnb reps are jokes - assures me twice that the erroneous charge will not go through, it goes through a couple of days later. Bunch of clowns🤦‍♀️

[Angelo Spampinato @a__spampinato]

Nice, my flight will depart one minute in the past 🔥🔥 Boarding hasn’t started yet btw @SouthwestAir #flightdelayed #poorlytimedtext

[Angelo Spampinato @a__spampinato]

An update to this saga - after writing to the head of customer service at Airbnb I was finally refunded. It should not be difficult to be compensated for such an awful experience, despite them refunding us we will not be using the service going forward.

[Angelo Spampinato @a__spampinato]

Here’s a little story we recently had with @Airbnb, and since Airbnb never returned our calls or replied to us, I’m posting what my wife and I wrote here:

#Airbnb #Airbnbhorrorstory @bchesky @AirbnbHelp #Airbnbexperience

(1/12)

[Angelo Spampinato @a__spampinato]

Despite this, we still think we should be refunded the money (almost $300) that they still charged us. Airbnb has been ignoring us, so we decided that we'd post our story publicly to vent and to see what people think. (12/12)

[Angelo Spampinato @a__spampinato]

@Swin1001 @Airbnb @bchesky @AirbnbHelp I'm not sure, I haven't tried it yet.

[Angelo Spampinato @a__spampinato]

@koonadala @Airbnb @AirbnbHelp This is normal yes, we experience something similar and @Airbnb/@AirbnbHelp is useless, they don't help at all.

[Angelo Spampinato @a__spampinato]

@AirbnbHelp #Airbnb #AirbnbHelp #customerservice #Airbnbexperience @AirbnbHelp #customersupport @Airbnb is still refusing to refund us for this, you are losing a customer of 6+ years over something extremely simple to fix. Worst customer service I have ever experienced #customerservice

[Angelo Spampinato @a__spampinato]

@AirbnbHelp This thread is the story, we want a full refund for this awful experience.