@LNER Planning to travel today Leeds to King's X at 17.45 and train is stated/warning to be very busy. Are tickets being accepted on earlier services (I am heavily pregnant) thanks.
@Chris_Rhodes4 Hi Chris, I managed to track it down to the depot. If you can find your local one and get the number (I got it through the normal customer service line) the depot were really helpful (much more than customer service). Think it would still be sitting there if I hadn't collected!
@mtthw___@carlafrancome @TNTUKOfficial @TNTUKCare @HM_Passport I found my local depot number through Google and asked for the number from TNT (not the passport team). Then a worker in the depot asked the passport team to call me. I would recommend going down to your depot if you have time. I had no help from customer service.
@carlafrancome @TNTUKOfficial @TNTUKCare Thankfully I tracked down a very helpful depot worker who managed to locate my passport - he says this happens all the time! I think a case of being overloaded, @HM_Passport need to review their courier and improve customer support please
@BlowersElleanor@siliffe62@HM_Passport I managed to get mine from the depot! If you can get your local depots number you might be able to collect yours. Good luck
@Galina50303296@TomasineGarner @TNTUKCare In the same position, how do @TNTUKCare @TNTUKOfficial have this contract?! Customer service will be busy this morning I'm sure!
@allstarmGr @hassan01784223@HM_Passport@passportwaiting @TNTUKOfficial We sure do, waiting patiently for the customer service line to open. How much will it cost in calls today @TNTUKCare @TNTUKOfficial good luck @allstarmGr