@GWRHelp Thank you Kyle. Today the ticket conductor forced me to purchase a new ticket, even though I explained this to him. He would not let me use my railcard either.
@GWRHelp hi. I had an off peak return. If a train I wanted to catch is cancelled (off peak), can I travel on the next train available if it is peak, using that ticket?
@GWRHelp where is the 20:16 pershore to London Paddington service. It has disappeared off the board- with no notice. This is the second time in a month this has happened
@GWRHelp Okay thank you for your help - sadly I had to wait yesterday for 2 hours because trains kept getting cancelled but it wasn’t informing us on the board or the Trainline app!