Aadya Shree

[Aadya Shree @aady79993]

@EmiratesNBD_AE @ShashwatIndian so disgraceful that know one is responding.

[Aadya Shree @aady79993]

@EmiratesNBD_AE I've tried for 6 months to be heard. As a Dubai newcomer, I fell for a scam call, giving away bank details. No money was in my account, yet scammers transferred 5000 AED. Despite requests, my account wasn't secured. Feeling humiliated and unheard. #EmiratesNBD"

[Aadya Shree @aady79993]

@centralbankuae can you please advise

[Aadya Shree @aady79993]

@EmiratesNBD_AE @ShayneNelsonCEO Sir .. hope you are doing well . I feel helpless and Im reaching out to you . Pls see my case i have put my chain of events and the bank is providing 0 support to my understanding. Hope you will read me Sir

[Aadya Shree @aady79993]

@EmiratesNBD_AE Dear @EmiratesNBD_AE how have you tried utmost - when im explaining you - your bank manager himself accepted it is your fault you did not block my online banking even after i made customer care calls to block it and after 10 days as soon as i get my money the fraud happens.

[Aadya Shree @aady79993]

@EmiratesNBD_AE What and how on earth is this not your fault - i want to see your complete investigation report .

[Aadya Shree @aady79993]

@EmiratesNBD_AE hi @centralbankuae can you pls advise Hi @DubaiPoliceHQ can you pls help me .

[Aadya Shree @aady79993]

@EmiratesNBD_AE The response is not helping. After I blocked my account and all the related routes to it “ when my account had 0 balnace” why did you not block online banking??? I was confirmed by the bank that all has been blocked! Pls explain!

[Aadya Shree @aady79993]

@EmiratesNBD_AE Classic Emirates Nbd response it is customers fault for giving your account security details @EmiratesNBD_AE pls check my response to that your team failed to block my account access because of which I lost money - if required let me put a screenshot here. #feelinghelpless

[Aadya Shree @aady79993]

@EmiratesNBD_AE Your reply is that you will check and get back . Sorry but i have kind of lost my patience since 31st August so its necessary for me to include other people as well .

[Aadya Shree @aady79993]

@EmiratesNBD_AE It took me a twitter to get your attention. All those complaints and many doors i knocked no-one responded.

[Aadya Shree @aady79993]

@EmiratesNBD_AE Hello I'm unable to DM you. Is there any other way you can help me?

[Aadya Shree @aady79993]

@EmiratesNBD_AE Sorry i’m unable to DM you( want me to buy premium and verify) . Is there any other way i can get in contact ?

[Aadya Shree @aady79993]

@EmiratesNBD_AE I have also put my case with @DubaiPoliceHQ under refrence number 223004084892. Noone helped or replied till date from 31st August 2023

[Aadya Shree @aady79993]

@EmiratesNBD_AE hope you help me and get in touch please.

[Aadya Shree @aady79993]

@EmiratesNBD_AE In desperation i have also written to your higher management @EmiratesNBD_AE . Noone has responded till date @centralbankuae

[Aadya Shree @aady79993]

@EmiratesNBD_AE @EmiratesNBD_AE NObody took my complaint to provide me a dispute number . Im attaching my case report. I have shared with branch manager and emirates customer complaint