Alberto Becerra

Regional Sales Director EMEA South at @zendesk . Doting husband & proud father. Tweets & opinions are my own.

[Alberto Becerra @ab3cerra]

🥳 I'm so excited to share the winners of Zendesk's third-annual Impact Awards.

🤩 These 20 nonprofits stood out for their innovative use of tech to drive scalable, lasting change. They will join the Tech for Good program to accelerate their missions. https://t.co/gSgfaGMxgp

[Alberto Becerra @ab3cerra]

🚀 Introducing: Zendesk's AI Dynamic Pricing Plan.

🎯 Our flexible pricing and usage plan is designed to make AI more accessible and adaptable for businesses, allowing companies to adjust their investment based on their business needs. https://t.co/BBpRCnYOM4

[Alberto Becerra @ab3cerra]

https://t.co/KG42gp67XQ

[Alberto Becerra @ab3cerra]

🗓️ Join leaders from CCW and @Zendesk as we discuss new AI insights and how to seize opportunities from the AI customer experience revolution: https://t.co/kjVYoKi5Dm https://t.co/hT9W0Dr7F3

[Alberto Becerra @ab3cerra]

https://t.co/692cLc9KMB

[Alberto Becerra @ab3cerra]

🤖 How are real businesses leveraging AI for customer service? This free one-pager from Zendesk dives in to use cases and results: https://t.co/LZne59Yy6u https://t.co/eZe0zFRY04

[Alberto Becerra @ab3cerra]

From chatbots to customer service, @Zendesk has been ranked as a leader for several categories in @G2DotCom's Summer 2024 reports. 🏆 See why: https://t.co/GU5oomy3r5

[Alberto Becerra @ab3cerra]

https://t.co/tqUkAIKxV9

[Alberto Becerra @ab3cerra]

🔍 Three examples of how real companies use ticketing systems. Via @Zendesk: https://t.co/uRrsMmVFZt https://t.co/1y6ApgOBpI

[Alberto Becerra @ab3cerra]

💡 Three trends to know for crafting great employee service: https://t.co/uT2Oqf09Mj

Join @Zendesk and our partners from Capgemini, @EZOsolutions, @SnapCall_IO, and @sweet_hawk on July 23 to learn how to create better employee experiences. https://t.co/HigrxdDeJk

[Alberto Becerra @ab3cerra]

💡 Three trends to know for crafting great employee service: https://t.co/peeky61MnP

Join Zendesk and our partners from Capgemini, EZO, @SnapCall_IO, and @sweet_hawk on July 23 to learn how to create better employee experiences. https://t.co/VMUZnPghae

[Alberto Becerra @ab3cerra]

✅ How to create a customer service scorecard: https://t.co/ZE76cMUEGQ

Via @Zendesk https://t.co/v0F20MmIqp

[Alberto Becerra @ab3cerra]

Join @Zendesk for a deep dive into unlocking AI and the consolidation of tech stack for CX alongside with Phil Andrews, Head of Customer Operations at @Mercuryo_io. Reserve your seat now: https://t.co/JVV15pZgGr https://t.co/lhvjlrR2E9

[Alberto Becerra @ab3cerra]

📖 This free guide from Zendesk breaks down how to incorporate AI into your quality assurance processes: https://t.co/82hDaxItLp https://t.co/63vBBHDShp

[Alberto Becerra @ab3cerra]

https://t.co/yyexOgibwc

[Alberto Becerra @ab3cerra]

🚀 Global retailer @NextOfficial boosts efficiency and savings using @Zendesk AI.

Discover their success story: https://t.co/YviJEzYr7C https://t.co/pb3k8unT5I

[Alberto Becerra @ab3cerra]

From AI to workload analysis, here's the complete A ➡️ Z glossary of workforce management terms you should know, courtesy of @Zendesk: https://t.co/6D3B7huVkz https://t.co/3r7HxNSbI8

[Alberto Becerra @ab3cerra]

💡Saiba mais sobre as ferramentas da Zendesk para gerenciamento do engajamento da força de trabalho: https://t.co/qaFKNMu9Y8

Com a tecnologia de IA, o Zendesk WEM pode melhorar suas operações de atendimento ao cliente de ponta a ponta. https://t.co/XSDaJNXAGl

[Alberto Becerra @ab3cerra]

💡 Descubre nuestras herramientas de administración de la participación de la fuerza laboral: https://t.co/uOV2WgtOtI

La solución WEM de Zendesk, impulsada por IA, puede mejorar las operaciones de atención al cliente de principio a fin. https://t.co/fyympMJe20