Design_Firstlady

Biochemist + Digital Creative | Proficient in UI Design, Social Media Management and Brand Growth.

[Pejuola| HR🗣️ @Pejuola_a]

This is me all the time 😌

[Oluwatobi 🎀 @_tobyblush]

Got paid today. Bought groceries. Paid my bills. Sent money home. Satisfied my cravings. Broke again. Back to factory settings. Adulthood is not for the weak!

[BIGSAM :) @badghel_sam]

Getting my number is kinda easy, but now who will you chat to? 😭

[PeePee🎀 @peegzy1]

Dear HR,

“Fresh graduate” and “2-3 years experience” should not be in the same sentence.

Regards.

[Ginger @Gboye_Rave]

I must sing "Tobechukwu" or "See what the Lord has done" before the year ends.
I don't know how and when but it will happen before the year ends.

[HER❤️ @Chiziterem_x]

I am not stingy but I will not offer a stranger’s child anything I am eating

[Design_Firstlady @abby_edet]

NYSC is often described as a service year, but I'm beginning to see it as a character-building year too.

#nysc
#corper

[feyisayo 💸 @feyiszn]

No one can tell me otherwise. Being able to support urself financially without bothering anyone is top tier.

[Design_Firstlady @abby_edet]

@Gwills_digital Capital can be provided but skill can not. Develop the skill first.

[fortune yongosi @fortuneyongosi8]

once you remove 10k from 100k, the money go just remain 13,200

[ANI✊🏾💯 @ani_ukpanah]

In all you do, never introduce people to a vibe you can't maintain.

Don't lead them on and later fall off. It hurts, for real.

[Emmanuel A. Ushie @EAdoshi]

281,500 Nigerian accounts were leaked this year.
Yours could be one of them.

Go to https://t.co/pepEUNZNf5
Enter your email
If it shows up, change your passwords and turn on 2FA.

#CyberSecurity#EmmyProCyberlab#Nigerianews

[Design_Firstlady @abby_edet]

@OPay_NG @OPaySupport Thank you for your swift response but please,the DM response isn't helpful at all, it's just generic with different persons making me say the same thing over and over again.

[Design_Firstlady @abby_edet]

On Wednesday, 6th May 2026, at about 11:06 AM, I used my OPay ATM card on a Zenith Bank ATM to withdraw the sum of ₦5,000. The transaction was displayed as successful/completed on the ATM, and my OPay account was debited accordingly.
@OPay_NG
@OPaySupport

[Ethos Reviews @EthosReviews]

A consumer complaint involving @OPay_NG and @ZenithBank reveals the challenges customers can face when off-network ATM transactions go wrong. According to @abby_edet, the issue began on May 6, 2026, when they attempted to withdraw ₦5,000 using an @OPay_NG Verve card on a @ZenithBank ATM.

@abby_edet states that while the transaction was recorded and the account was debited ₦5,107.50 (including applicable charges), the ATM did not dispense cash.

Following the failed withdrawal, @abby_edet sought assistance from both institutions involved in the transaction. According to the complaint:

• @OPay_NG advised @abby_edet to contact the ATM owner regarding the failed dispense.

• @abby_edet subsequently approached a @ZenithBank branch seeking assistance.

• An error message shared from the @OPay_NG app indicated that refund requests for the affected transaction should be directed to the ATM-owning bank.

For many consumers, determining which institution is responsible for resolving an off-network ATM dispute can be confusing, particularly when multiple parties are involved in processing the transaction.

@abby_edet also raised concerns about access to support channels during the dispute process. According to the complaint, efforts to pursue resolution included emails, WhatsApp conversations, and the submission of transaction details and supporting documentation. @MobilePunch @GuardianNigeria
@lindaikeji @PulseNigeria247

@abby_edet further noted that the absence of a physical @OPay_NG customer service location in their area made escalation more difficult, increasing reliance on remote support channels. This highlights an important challenge for digital financial services: ensuring customers have clear and accessible paths to dispute resolution regardless of location. Cases like this raise serious operational questions for financial institutions and payment providers:

• How quickly should failed ATM dispense transactions be investigated and resolved?

• Can dispute ownership between issuing institutions and ATM owners be communicated more clearly?

• Are customers given sufficient visibility into the status of ongoing investigations?

• Can reconciliation processes be improved to accelerate reversals where cash was not dispensed?

We encourage both @OPay_NG and @ZenithBank to review the complaint and provide any clarification that may assist in resolving the matter.

As digital banking adoption grows, timely handling of failed ATM transactions remains essential to maintaining consumer confidence. @cenbank @officialpccng @cadef_ng
@fccpcnigeria
#EthosReviews #OPay #ZenithBank #ATMDispute #ConsumerProtection #DigitalBanking

[Design_Firstlady @abby_edet]

@EthosReviews @OPay_NG @ZenithBank Thank you so much @EthosReviews

This is very helpful.

I truly appreciate.

[Design_Firstlady @abby_edet]

@OPay_NG @OPaySupport I have sent an Email and also contacted the Opay agent on WhatsApp since May but no substantial help has been offered.

[Design_Firstlady @abby_edet]

@OPay_NG @OPaySupport Attached to this tweet are:

* The transaction receipt
* Screenshot/message from OPay customer service

Please look into this issue and resolve it as soon as possible.

Thank you for your prompt attention. I look forward to your response.

[Design_Firstlady @abby_edet]

@OPay_NG @OPaySupport @ZenithBank

[Design_Firstlady @abby_edet]

@OPay_NG @OPaySupport However, the ATM did not dispense the cash.
Immediately after the incident, I tried reporting the issue through your customer service, but I was advised to visit the bank. I went to Zenith Bank to report the issue, but they informed me that there was nothing they could do.