Why are you just asking me irrelevant questions?
Your employees promised an instant fastag and failed to deliver the same after payment
They are poorly trained
Till now no one has called me even after providing the registered number
You have conveniently diverted to DM
@HDFC_Bank I was promised a Fastag at your Churchgate branch immediately, but as soon as payment was debited, I was told it will now be mailed to my home address within 5 days. To top it, I will also have to face KYV hassles. Upon escalation, it was blamed on the system!
HDFC Bank seriously needs to rethink its Relationship Manager model.
It feels like fresh graduates are being assigned as RMs without proper training on HDFC products and internal processes.
In my 20+ years as an HDFC Imperia customer, I’ve rarely received meaningful support from an RM:
• Either they don’t have authority
• Or they don’t want to take ownership
Simple requests that should take 5 minutes end up dragging for a week.
Even escalations rarely help.
In comparison, ICICI Bank RMs are far more proactive — they at least try to help, even when something is technically outside their scope.
Sadly, HDFC seems to be growing more arrogant with time, forgetting that premium relationships are built on service, not branding.
📌 This post is based on my personal experience.
#HDFCBank #CustomerExperience #Banking #Imperia
Guys, if anyone wants a replacement fastag, please go to the sealink office near Bandra on the left side. They will immediately issue a new fastag from ICICI or IDFC and old one gets auto refunded. Hassle free! Avoid visiting banks with poorly trained staff!
@HDFC_Bank I was promised a Fastag at your Churchgate branch immediately, but as soon as payment was debited, I was told it will now be mailed to my home address within 5 days. To top it, I will also have to face KYV hassles. Upon escalation, it was blamed on the system!
@HDFC_Bank So now I am stuck with a brand new fastag without a physical copy, and will have to undergo further KYV without which HDFC threatens me to deactivate the card!
@SwiggyCares How many times should I contact you? When you have no intention to look into the matter
You have my order ID and hence the email and contact number. Your customer care agent also called me same day.
But then silence! And just pretending to help with copy paste messages
@Mum_CyberPolice Cyber complaint filed by senior citizen lady on 23 March 2024 was abruptly closed on 5 June 2025 without any remarks or resolution. Ack. No. 21903240025487
@BandBajaateRaho Customer care was right atleast when he told me that do what you want on social media. Nobody in Indianoil is even going to look at your complaint, let alone respond.
@IndianOilcl What's wrong with your XtraRewards program? It says Server Unavailable on your IndianOil POS machines and customer care is simply closing requests saying they cannot add points manually.
@IndianOilcl What's wrong with your XtraRewards program? It says Server Unavailable on your IndianOil POS machines and customer care is simply closing requests saying they cannot add points manually.
@royalenfield is it a normal practice to lube the engine head on new bikes on one side?
Have come for PDI and there is oil near the head gasket.
Dealer says it is SOP during monsoon to lube but I am not convinced
Yesterday 15th Aug 24 10.30 pm
My 9 Month Old Less Then 4500 Km Driven Safari Accumplised Plus (top Model) Suddenly Stop On Atal Bridge (FlyOver) Vadodara In Moddle Of The City & Vehicle Runs Scary Fast
I Have Called TaTa Support Toll Free 18002098282 @TataMotors_Cars