Update: Called the support. They said my account is flagged for some internal reason and I'll get an update in 1 business day.
For whatever reason it's flagged, I should've been informed and asked for anything required. Very unprofessional behavior.
I'm in the middle of an @Escrow_com transaction and now unable to login with correct credentials. Tried password reset but no email is coming in.
Anyone facing such an issue?