ABHAY AGRAWAL

Be Happy and make others Happy 😋😀🙂

[ABHAY AGRAWAL @abhay1706]

@HathwayBrdband Another false promise led to the stopping of internet service for me.
Nice treatment. Kudos to @HathwayBrdband

[ABHAY AGRAWAL @abhay1706]

@HathwayBrdband I raised a complaint on May 10th, 11:17AM and today is the 8th day, still NO RESOLUTION from your end.
Whenever I call customer care, everybody say the same thing "team is working on your issue and it will get resolved soon".

[ABHAY AGRAWAL @abhay1706]

@thevirdas @ZeptoNow @thevirdas Sir since you are famous, so @ZeptoNow cared to resolve your issue.
If we raise any concern @zeptocares merely cares and simply say "whatever resolution was given earlier will remain the same" 🥲
Furthermore, blaming the delivery person, doesn't makes sense.

[ABHAY AGRAWAL @abhay1706]

@zeptocares @zeptocares it's been more than a week and you are still checking? Seriously.
#boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares @ZeptoNow Yesterday, I order mango from zepto and with-in 5mins of receiving the order, I raised the concern about stale/rotten mango and uploaded the image, even then I am being the "refund denied" as issue couldn't not be identified.
Uploading the image/video here

[ABHAY AGRAWAL @abhay1706]

@zeptocares @jagograhakjago @zeptocares how many times are you going to say this?
Request to everyone, you can look at all of my recent tweets on zepto having proofs on how bad is their customer service. Let's NOT use this app
#boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares Look at the repeated notifications from @zeptocares and still NO resolution.
I've deleted my account, so now you can stop checking the issue.
I request everyone to #boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares Stop giving false hope to the customers.
Your executives are only replying to/sending the mails, even over the call saying the same thing and here you are saying "we are actively working on your issue". Seriously. Whom are you fooling? Yourself or customers?
#boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares @ZeptoNow @jagograhakjago Just now I got a call from Zepto's escalation team, and she was like "Sir aap jitni baar bhi mail krlijiye ya tweet krlijiya hmara resoltuion to same hi rhega". How does it makes sense?
Despite sharing all the proofs this kind of resolution is provided by Zepto.
#boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares @ZeptoNow @jagograhakjago Another repeated spam mail from Zepto's support team #boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares @jagograhakjago @ZeptoNow @zeptocares I haven't received update from your. However, your support team is flooding my inbox with the same replies, what do you want to say about this?
#boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares @zeptocares do you have any update for me now?
And why am I receiving spamming mails from Zepto's support team, this is so ANNOYING.
@jagograhakjago @ZeptoNow #boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares @zeptocares still no update?
#boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares Till now you don't have any information? Great.
#boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares @jagograhakjago Now Zepto's support team have started spamming same mails. #boycottzepto

Not just over emails, even if they call they repeat the same what they have sent over the mail and NOT READY to listen to us.
If we try to confront them, they are like this is the only solution and hungup

[ABHAY AGRAWAL @abhay1706]

@zeptocares @jagograhakjago This is what I was talking about.
I said "I am deleting my account" and got the same old response from zepto's support team.
Pathetic and worst customer service.
#boycottzepto

[ABHAY AGRAWAL @abhay1706]

@zeptocares Thanks but NO thanks. There is NO point in reviewing the issue again if you have to reply the same. Atleast that's what you have been doing so far.
If you really wanted to help, you could have in the first time itself. This clearly shows customers are NOT valuable for you.

[ABHAY AGRAWAL @abhay1706]

@zeptocares @jagograhakjago @zeptocares @ZeptoNow WORST CUSTOMER SERVICE.
No matter whatever we say, we get repeated replies from your end.
*For Audience*
Guys boycott zepto for your mental peace. Attaching screenshot of the mails which I have sent to zepto's customer with the reply received.
#boycottzepto