@firstcryindia order reference number 21375143GVT3691D61 this order came in bad condition, I have shared pictures while raising return but now your team is saying return cannot be initaited,
there is no reason to deny return if the packet is broken even product company suggest it
@FurlencoSupport team I have trying to replace a fault item, 5 seater sofa rented by you guys, raised multiple service requests, not able to connect to customer care, service level also not responding and only thing I am getting is payment reminders.
please change the sofa
@nobroker it happens that small companies become big by gathering customer trust and soon after that trust erodes because companies feel they are everything, I was told on change of RM and FRM but now as pyment is made no broker seems to have no affinity.
@elonmusk@OlaElectric
this is what chat bots do ππ @magicbricks while I am a titanium package holder
this is the state of customer experience where in post nice day no option at all.
so called product guys needs to view the journeys by experiencing it themselve.
@NoBrokerCare@NoBrokerCare@nobrokercom most unprofessional services I have seen in such a long time, you guys have handed keys back to some random guy and does not even know how to get it back now, this is breach of contract.
@MagicbricksHelp@magicbricks just spoke with someone called as Punit from Sales team, I want to share the conversation publicly here but not have an option, the way you guys are treating customer post payment is worst
These platforms has gone into fooling people and people should stop using it
@amazonIN deeply disheartened to experience what I experience today with Amazon customer care, I ordered one Geyser it shipped on time before ordering I clarified on installation and Amazian suggested its all inclusive but today received call for installation charges why ???????
@rentomojo why closure charges, I am moving to Jaipur which as part of your service cities but the areas is under non serviceable, I have no issue continuing my subscription if you can transfer stuff.
early closure charges is this kind of fraud ? @FurlencoSupport you also do ?
@cromaretail@Philips I bought a air purifier on 23 oct 2024 from croma, not even a month old while the outside AQI is less than 300 this device shows AQI of 350-400.
when I made complaint to croma they changed the filter , I need my money to be refunded be it croma or philips.
@rentomojo my subscription ends on 26 Jan, but I want to relocate my stuff to other city Jaipur which is part of your city list but during relocation request app says the pin code is not serviceable.
customer care is saying now I have to cancel subscription but still pay the rent
@NoBrokerCare I have all patience because I have taken money back plan, I know I will rent out my property and than you guys have to anyway refund my money its for larger audience to understand where to put thier money.
@nobrokercom I am sure you must have multiple similar complaints but I made a big mistake by purchasing the owner no stress plan, post purchasing I am more stressed out as I have paid 13000 rs for continous follow up with no broker and going onto voice mails.
poor customers