Abigail

[Abigail @abi_dee]

@Vitality_UK Still can’t login ? Wheel been spinning for over 5 mins

[Abigail @abi_dee]

@Vitality_UK have been locked out the app all weekend, missed my rewards, so has my husband. Still not working now.

[Abigail @abi_dee]

@HiveHelper the absolute audacity at turning insights into a subscription model when it’s been free for long standing supporters of hive 😂 as an all electric house with no mains gas why would I pay extra? When there’s no added benefit. Furious is an understatement!

[Abigail @abi_dee]

@Vitality_UK We’ve been a member for 4 years at platinum status, we’ve never struggled to get points until this year when you introduced the silly game which has meant our status has also changed. My husband burnt 900 cals at a hyrox last week but didn’t meet threshold according to your app😂

[Abigail @abi_dee]

@Vitality_UK why don’t I get points for 50 minutes at a reformer Pilates class? It’s absolutely gruelling!

[Abigail @abi_dee]

@Vitality_UK Oh my god I’ve just realised, you only give me points if I’m working out at a vitality partner gym?! But there aren’t any within a 30 mile radius of where we live?! Why are you making it so difficult for long standing members to earn points!!!

[Abigail @abi_dee]

@Vitality_UK we’ve not had a renewal letter but you’ve just automatically renewed us? Also we work out every single day for an hour and our app never updates anymore unless it’s walking related… what’s going on?!

[Abigail @abi_dee]

@Vitality_UK I spent 16 minutes waiting to get through yesterday to query your cancellation policy to have someone answer the phone and then put it down straight after with no call back. Is there an email I can use to contact you?

[Abigail @abi_dee]

@Vitality_UK I don’t want to play, I’m an adult. I’ve zero desire to sit playing on my phone waiting for a sausage dog pop out of a bush.

[Abigail @abi_dee]

@Vitality_UK @ajjjja1234 It’s not new, octopus energy have been doing this for years but the concept is optional, yours isn’t. I pay a substantial amount of money each month to be rewarded for being active. Not spending time ‘playing’ on my phone.

[Abigail @abi_dee]

@KMWood49 Same here at Manchester airport. Been waiting 30 minutes now

[Abigail @abi_dee]

@EmiratesSupport massive massive thankyou to her, she was amazing and really cheered us up and made us feel special 👏 a truly stand out member of staff for emirates.

[Abigail @abi_dee]

@EmiratesSupport EK0019 to Manchester. Fantastic service
from Lois!My husband had his passport stolen in Dubai airport which made us late to board and in a fluster, we were returning to UK from our honeymoon and she went above & beyond to make sure our trip ended on a positive!

[Abigail @abi_dee]

@EmiratesSupport EK0019 to Manchester. Fantastic service
from Lois!My husband had his passport stolen in Dubai airport which made us late to board and in a fluster, we were returning to UK from our honeymoon and she went above & beyond to make sure our trip ended on a positive!

[Abigail @abi_dee]

@SkyHelpTeam It is still available in the app my husband accidentally bought some ear pods 😂 then realised his data hadn’t been taken off it so has been phoning a few different people trying to figure it out! I’ll tell him to try and phone back

[Abigail @abi_dee]

@EmiratesSupport @emirates
EK355 Singapore to Dubai, every single member of staff was fantastic, worked really well as a team and made the journey really pleasant and actually quite fun! 😂 was disappointed when we landed and it was over!

[Abigail @abi_dee]

@Vitality_UK have you made cinema tickets now chargeable? We’ve enjoyed free tickets through vitality for over a year now and we’ve just gone to get tickets and they’re an additional £8 for us both. We wouldn’t mind but it’s the only perk we really use 🙄

[Abigail @abi_dee]

@GoogleMyBiz This is affecting my business massively I haven’t got months to wait. Why remove a profile with no explanation if it’s taking a month at a time to reply to reinstatements. I really really need some support please. I’ve replied to the email on the 22nd. No response.

[Abigail @abi_dee]

@GoPro @poodx I also keep checking every few hours 😂

[Abigail @abi_dee]

@EmiratesSupport exceptionally fantastic service from a gentlemen whose name has slipped my mind but he was in first class EK303, has been with you guys over 15 years. The rest of your staff need to take a leaf out of his book, so personable and polite! A real pleasure.