Anson Smith

[Anson Smith @abs54321]

@SouthwestAir it's a racket and you are complicit. I hope you are getting your cut.

[Anson Smith @abs54321]

@SouthwestAir if you told your staff that everything must be turned in or they are fired, I'd have my iPad.

[Anson Smith @abs54321]

@SouthwestAir that is you abdicating responsibility. Be the airline that takes pride in returning property to your customers.

[Anson Smith @abs54321]

@SouthwestAir I believe the iPad was found and considered a perk of the job and you turn a blind eye.

[Anson Smith @abs54321]

@SouthwestAir why do you allow your staff to keep passengers' property left on planes? I don't believe 'we didn't find it.'