ACE Rent A Car

Bringing the world to you. Please email us at [email protected].

[ACE Rent A Car @ACERentaCar]

@Jrchapple @Jrchapple Hello, Management is reviewing your case again. We will reach back out to you with further information once management completes their review.

[ACE Rent A Car @ACERentaCar]

@Jrchapple Hello, I can see that there is an open ticket under investigation. Once there is an update, our agents will get back to you via email.

[ACE Rent A Car @ACERentaCar]

@Jrchapple @Jrchapple

[ACE Rent A Car @ACERentaCar]

@Jrchapple Hello, Unfortunately, this may be the itinerary number provided when booked through a third party website. Can you provide me with the ACE confirmation number or rental agreement number? The confirmation number will start with 3 letters, usually ACE, followed by 8 numbers. Tha...

[ACE Rent A Car @ACERentaCar]

@Jrchapple @Jrchapple Based on the information available to me through your comment, I’m unable to locate your reservation or the email you referenced. Once an email is received by our Customer Care team, please allow 1–3 business days for us to review the reservation, investigate the di...

[ACE Rent A Car @ACERentaCar]

@Jrchapple @Jrchapple

[ACE Rent A Car @ACERentaCar]

@Jrchapple Hello, Thank you for sharing your feedback. I would like the opportunity to review the charges on your reservation, but am unable to find your reservation details with the information provided. If you are willing, please reach out to us at [email protected] so we ca...

[ACE Rent A Car @ACERentaCar]

@BDOH @GEICO Hello Brian, We understand your concerns regarding the communications you have received related to the damage claim. We understand your position that the accident was caused by a third party, that insurance information was exchanged, and that the matter was handled through the...

[ACE Rent A Car @ACERentaCar]

@Jimbeemjim @Jimbeemjim

[ACE Rent A Car @ACERentaCar]

@Jimbeemjim Mr. Beem, Thank you for your message. What rental location are you speaking of?  I will be happy to share the information with their management team however I just need to know what location this is for.  Thank you

[ACE Rent A Car @ACERentaCar]

@Jimmit_O Good day Jimmy, 
Kindly provide your ACE confirmation number so we can find your request. 3 letters, 8 numbers.

[ACE Rent A Car @ACERentaCar]

@Frankly__IDC Hello Kobina, Thank you for reaching out. You can contact us at [email protected] for assistance. - Customer Care

[ACE Rent A Car @ACERentaCar]

@ShariDo68842450 Hello Shari, Thank you for sharing your experience at our Fort Lauderdale location. Unfortunately, personal SunPass accounts cannot be linked to our vehicles. In order to use your personal account, you would have to use the physical transponder that is placed in the window. If...

[ACE Rent A Car @ACERentaCar]

@karmkhanna @DrivoRental Hello, I appreciate you taking the time to share your experience. I would like the opportunity to review your concerns. If you are willing, please reach out to us at [email protected] so we can learn more about your experience and address your concerns. -Customer Care

[ACE Rent A Car @ACERentaCar]

@abhinandLi72094 @priceline Hello Abhinand, Thank you for your feedback. Please contact us at [email protected] with your reservation information so we may investigate further why your reservation was canceled. -Customer Care

[ACE Rent A Car @ACERentaCar]

@marcosbase Hello Marcos,
Thank you for sharing your experience. I have opened a case for you to investigate these concerns. Once we have more information, I will reach out to you directly. If you have any questions in the meantime, please reach out to us at [email protected]. ...

[ACE Rent A Car @ACERentaCar]

@65rosez Hello, Thank you for sharing your feedback. Unfortunately, I will need more information to look into this for you. If you are willing to provide additional information, please reach out to us at [email protected] with the details of your reservation. - Customer Care

[ACE Rent A Car @ACERentaCar]

@TheDrunkBunnie Hello, Thank you for sharing your feedback for your rental experience. I would appreciate the opportunity to look into this for you, but am not able to find a reservation with the information provided. Please reach out to us at [email protected] with your reservatio...

[ACE Rent A Car @ACERentaCar]

@ViviSachsMD Hello Viviane, Thank you for sharing your feedback. I know how stressful and frustrating it can be to have your driver's license stolen. Unfortunately, as show in our policies, we are not able to accept temporary license. If you have any questions, please don't hesitate to rea...

[ACE Rent A Car @ACERentaCar]

@3axapiyc Hello, I appreciate you sharing your feedback. We would like the opportunity to address your concerns about the damages for you, but am not able to locate a reservation with the information provided. If you are willing to share more information, please reach out to us at custo...