AFY

[AFY @acfavrot]

@SamsungUS we'll happily take a refund at this point! We can't go thru personally expensing/packaging/shipment + waiting mos for repair 'attempts' for a 3RD TIME. We keep giving @Samsung more biz; we just want our $$, time and sanity back. 📞s yield misinfo, dead ends...😭😡😞🆘

[AFY @acfavrot]

@Samsung never b4 have I witnessed such excruciating customer service than what my partner's endured since FEB, simply trying to get a soundbar (when IN-WARRANTY) fixed. We even purchased ANOTHER Samsung 1 at the rep's urging bc "a refund is expected." #fraudulent PLEASE HELP! 🙏

[AFY @acfavrot]

@qatarairways @bbb_us Still awaiting information on where the details showed there was a cap. Please provide this information to dispute the fact this was a scam?

[AFY @acfavrot]

@qatarairways @qatarairways can you please show me where in any of the details it indicates that there was a limited quantity and that NOT everyone who was selected and awarded would actually receive the award? How can you do this to healthcare workers?! #falseadvertising #PRscam @bbb_us

[AFY @acfavrot]

@qatarairways Correct, I tried to book this trip before the deadline and was told my code was invalid. Why was there a "cap" that was NOT communicated to prior?

[AFY @acfavrot]

@qatarairways I'm so heartbroken. I was looking forward to this trip for months. When I go to book it I find out the whole program was a hoax with "limited supply." Nowhere in the fine details did it state such or I would've booked sooner. Seems like a PR stunt during a pandemic.

[AFY @acfavrot]

@Aaronblandis @JohnL11559829 @bchesky @Airbnb So my healthcare worker friend on the front lines in NYC should be out a thousand dollars to continue saving lives bc of an awful policy @Airbnb has instituted. Instead of putting guests against hosts, I'd turn your finger to the company who is putting profits over laws and lives

[AFY @acfavrot]

@MariannLyngstad @bchesky @Airbnb Totally respect that. I expect and look for @AirbnbHelp to strike the right balance. I shouldn't take a full hit on a vacation I've been saving up for that I legally cannot go on. It's a sad day when the airlines are more customer centric than the rest.

[AFY @acfavrot]

@JohnL11559829 @bchesky @Airbnb Hi John, the new statewide law in California prevents me from traveling. I strongly feel laws should trump company profit goals. I feel for hosts majorly and look to @Airbnb to strike that balance and rectify.

[AFY @acfavrot]

@MariannLyngstad @bchesky @Airbnb Hi Marianne, unfortunately not all cover pandemics. 😭 In light of COVID-19 I've found most businesses, however, are doing the right thing and waiving cancellation terms given the global crisis occuring. I feel lives and state laws should trump rigid & antiquated policies.

[AFY @acfavrot]

@Airbnb @Airbnb @AirbnbHelp SO disappointed in your extenuating circumstances policy - you're no helping to flatten the curve. Extend your dates through May. Our booking is coming in 4 weeks and travel is ill-advised. Stop putting customers in danger and do the right thing! #safetyfirst

[AFY @acfavrot]

@Airbnb please help with our booking!Now is not the time to be traveling given Coronavirus. We want to uphold California's shelter in place to help flatten the curve. Your policy is at odds with that. Extend coverage through May for health and safety reasons! @AirbnbHelp

[AFY @acfavrot]

@BeardedObama @KoreanAir_KE @KoreanAir @CDCgov @Delta @WHO @TodayWithBBB @bbb_us Omg @KoreanAir, right when I thought you couldn't get worse. Just got an email alert from you, assumed it was finally a reply to my emails, but no - it's you letting me know that you've changed my connecting flight by 1/2 day so I have to spend 13 hours waiting in Seoul! 😠😤🤬

[AFY @acfavrot]

@BeardedObama @KoreanAir_KE @KoreanAir @CDCgov @Delta @WHO @TodayWithBBB @bbb_us That's what they've confirmed to be true based on their heinous COVID-19 policy response and non-existent customer service. @KoreanAir please add my name to the class action lawsuit that's bound to be filed against you. People's lives and safety should be put before your profits.

[AFY @acfavrot]

@ellmighty @Delta @KoreanAir @KoreanAir_KE Sadly no 😭 At this point I'm just hoping @KoreanAir comes to their senses with a more appropriately aligned policy🤞

[AFY @acfavrot]

@Delta @KoreanAir @KoreanAir_KE @Delta please, please help me! 😭 I've tried calling @KoreanAir over 300 times, can't get through on their chat, and submitted an email days ago. I don't feel safe flying through Korea with the code RED 🟥⛑️ help, guidance, anything ... 🙏

[AFY @acfavrot]

@Delta @Delta please HELP! Given your joint venture with @KoreanAir @KoreanAir_KE influence them to answer phones and waive rebookings. It's code RED in Korea. My mom & I fly through ICN next week - we need to cancel. 100+ call attempts to a busy signal ... I need a miracle!! 😫🙏

[AFY @acfavrot]

@ZavalaFatima @united @united not all of us think you're hoes fwiw 😂

[AFY @acfavrot]

@united BIG thank you United for resolving this matter so swiftly and pleasantly. Best customer service experience I've had in a long time! 😊🌟🤗
@KoreanAir @KoreanAir_KE can learn a lot from you regarding the health, safety and treatment of their passengers.

[AFY @acfavrot]

@united help please! I usually love you but not today. Scheduled to fly SGN>SFO via NRT which is on @CDCgov travel advisory. Please waive my change fees so I can rebook in a few months when safe! 🙏 #SafetyFirst #customerexperience