Whether it’s hand-cut, fresh, fried, or frosted,
food is with us through so many special moments. Which made us wonder: If food could speak, what would it have to say about it? #SincerelyFood#SincerelyACME
@StateCollegeMom We’d like to help get this sorted out, so please send us a DM with a few more details about what happened along with your phone number and email address so we can look into your pickup concern and follow up properly.
@abhishekarghya Hi there! Thanks for reaching out. Gift card purchases may have payment restrictions, including limitations with mobile wallets like Apple Pay. For more info or help with your experience, please send us a DM and we’d be happy to assist!
@Moskowitz13 Hi Jacob, thanks for bringing this to our attention. Please DM us your full name, phone number tied to your account, the store number where the item was purchased, and whether this was reported in-store so we can look into this further.
@KilgannonLinda Hi there, thank you for sharing that information. We understand how important this is for you and for your security, please delete your comment as it contains personally identifiable information. We recommend sending us a direct message instead. Thank you!
@KilgannonLinda Thanks for reaching out! Entenmann’s donuts are currently showing as stocked on our website. Please try refreshing the page, clearing your browser cache, or logging out and back in. If the issue continues, please send us direct message so we can assist you. Thank you.
@TinaGuzio Thanks for reaching out and sharing your experience—we really appreciate your feedback. Could you please send us a DM with the store location and the phone number registered on your account? That way, we can forward your concern to the appropriate team for follow‑up.
@drbdabronx Thanks for sharing this with us. We’d like to look into both the product availability issue and the parking lot concern. Please send us a direct message with the store address so we can follow up with the appropriate team.
@mhwharp2 We’d like to take a closer look at this for you. Please send us a PM with your old phone number, your new phone number, and the email address on your account so we can assist further.
@1goodshotgreen Hi, thanks for reaching out! Beer availability for delivery can vary by location, so feel free to DM us your ZIP code and we’ll confirm whether your store still offers alcohol delivery.
@motor1964 Thanks for letting us know. We’re experiencing a global issue with our app and website that’s affecting checkout and payment entry. Our IT team is working to fix it as quickly as possible. Please try again in 2–3 hours. We appreciate your patience.
@prcchapman Thank you for reaching out and sharing this with us. We’d like to take a closer look into what happened and make sure your concerns are properly reviewed. Please send us a DM with your order information. We’ll be watching for your message and are ready to help.
@GMJoeM We’re sorry for the confusion with the turkey promotion and your chat experience. The offer was valid through November 27, limited to one per customer, and available while supplies lasted. If you’d like, please send us a DM with your cellphone number so we can review further.
@aye_forties We appreciate sharing your experience. Please send us a direct message with your contact number and email address so our team can follow up with you directly.
@54321letsgo We’re sorry to hear your experience. Could you please provide the store address so we can look into this further? We also kindly ask that you send us a DM with your phone number and email address so we can forward this to the Thornwood store leadership and request a follow‑up.
@JennySparkles16 Hi! We hear about your experience with us. We’d like to learn more and make things right and please send us a DM with the details so we can assist you further. Thank you for bringing this to our attention.
@RJK3434 Thank you for sharing your feedback. We’ve forwarded your comments to the appropriate department for review. Your input is important to us, and we’ll work on improving the experience at this location.