Alex Turner

Digital Workplace Consultant @Accenture.
Based in London (originally Bath).
Fan of everything web and #Microsoft365.

[Alex Turner @actuk]

@adamboultonTABB A perfectly decent apology - no one can say anything more 👏

[Alex Turner @actuk]

Ryanair’s @Ryanair style… tell you nothing, just treat everyone like cattle 😂

[Alex Turner @actuk]

@British_Airways I think there’s a problem with your website #soannoying

[Alex Turner @actuk]

@MetroBank_Help DM’d you the details.

[Alex Turner @actuk]

@MetroBank_Help My partner is in Thailand without access to money despite calling several times to try to sort. They say they will call the mobile number back to unblock, but never do. There is no question we are changing banks when in UK but can you help sort this urgently

[Alex Turner @actuk]

@MetroBank_Help Not good enough - this is the number called every time, and we speak to someone new. They say we have to visit a store(?!) or they have to call us back… and nothing. It’s completely inexcusable to leave a customer without access to their funds in a foreign country. Can’t I DM?

[Alex Turner @actuk]

@Britishdesck15 @British_Airways @British_Airways ok I will. They refused to check in our bag so we had to put items into smaller bags and abandon our case so we could still fly. Can’t help but think they wanted our seats given all of the other London flights are cancelled. Quite disappointed & felt disrespected

[Alex Turner @actuk]

@British_Airways I cant believe I was told at the airport that I won’t be able to fly to London because even though it was delayed by 1.5hrs I should be at the airport at the original time. Even though they said I have to book again we went through security and now on the plane.

[Alex Turner @actuk]

@nike you piece of shit running app.
Used for 10 years and no it can’t last a run without crashing. Time for Strava.

[Alex Turner @actuk]

Threads… the app that made so much sense this morning, now all I see is posts from people I *dont* follow #gofigure

[Alex Turner @actuk]

@TLRailUK As mentioned before ☝️ I completed the online form and the refund request was declined stating there was no delay (going round in circles a little bit here 😭).

[Alex Turner @actuk]

@TLRailUK I bought tickets at Luton airport train station to go to central London (12pm this morning), but trains were all cancelled and we had to pay for a national express. How do I get a refund?

[Alex Turner @actuk]

@TLRailUK I’ve messaged. Have everything crossed 🤞

[Alex Turner @actuk]

@TLRailUK So 3 weeks later & still having to debate this with @TLRailUK. The ticket office told me to request refund online, to then be told the train was 1min delayed (despite the whole station being evacuated) & declining my request. Really not great service…twitter is my last resort 😡

[Nick Robinson @bbcnickrobinson]

@campbellclaret @BBCNews Give it a rest Alastair. Zahawi was prominently & fully covered when his statement came out yesterday. The truth you seem reluctant to acknowledge is that BBC News does its job despite pressure from politicians
- whether coming from you at No 10 all those years ago or now.

[Alex Turner @actuk]

@SpareRoomUK Help - my room listing is not showing for anyone but me, when I share the ad and they try to access it says it’s no longer available. I have now paid to upgrade the ad but still this does not help. Please can someone get back to me?

[Alex Turner @actuk]

@ahennighan Yea doing well mate, how are you getting on? When are we catching up?? Soon I hope :)

[Alex Turner @actuk]

@EE I could do with your help - I’m abroad and my phone has stopped making/receiving calls, unfortunately I can’t call you to speak about it and your website says online messaging is currently unavailable.

[Alex Turner @actuk]

@bathhalf are you able to advise on lost property remotely? We had a #BathHalf hoodie and and a jacket (in the pocket) which we mistakenly tied to the railing near to the start line. Unfortunately all the fencing had been cleared away when we’d finished.