@GLH_Tweets Hi, I’ve got a cab booked today but my incoming flight is delayed. I’m overseas so can’t really phone you. Is there a way to update the booking over chat? #glh
@RoyalMail Hi Royal Mail, if a Tracked 48 item shows tracking as ‘We’re expecting it’ that means the item’s still with the sender doesn’t it? Just confirming before I chase up a vendor. #royalmail
@EE Hi #EE, spoke to your customer service team yesterday regarding a drop in mobile service and compensation which had been offered. They told me to contact your tech team but that just sends me to request a callback to report network issues. How do I resolve this?
@greateranglia hi, can you please tell me the valid departure window of a Super Off Peak Day Single, leaving London Liverpool St or Stratford for Colchester?
@British_Airways Hi BA, I just received an error message during the payment process for a flight booking and it now looks like i’ve been charged twice. Can you assist at all? #britishairways
@greateranglia Yep it’s in my normal account. I tried to change the date in my login but it’ll only let me book the 12th, and cancelling charges me £5.
@greateranglia Hi, I’ve just booked a ticket Wivenhoe - London Liv St for Friday 11th July. Realised too late I actually need it for Thursday 10th! Can you assist me in changing it at all? It’s an open super off peak. #greateranglia
@HeathrowAirport@British_Airways Hi! I’m flying LHR to Tokyo Haneda and then onward flight Haneda to New Chitose. All with @JAL_Official_jp . If I buy duty free at Heathrow do you know if I’ll need to check it in for my domestic flight? Or can I carry it through security?
@sailyworld Hi #saily! I’m going to Japan in January for over 30 days. I already bought one eSIM for the first 30. If I want to buy more data for after that 30 days do I buy a second eSIM and activate it after the first, or add more data to tue existing one?
@HeathrowExpress Hi, I’m trying to apply for a refund for a ticket I can’t use but can’t find the booking reference. I don’t know if I ever got an email. Are you able to help if I have the ticket barcode? #heathrowexpress