@DIRECTV The issue I called about was finally resolved, but you may also want to know that this was the second time I had to call about this issue. The first was around 2/3 and no one ever got back to me (reply in 8-10 days was promised). Thanks for following up.
Just had one of the worst customer service experiences of my life compliments of @DIRECTV. 1 hr 40 min on the phone and five different customer service reps including one of the rudest I’ve ever spoken to. @ClarkHoward would call it customer no service!
@DIRECTV Fortunately, the last rep I spoke to, Jane, was professional and helpful. The maze of redirected calls I went through was ridiculous, though, and 2 of the 5 reps I spoke to were awful.