@united this is seriously uncool. United flight 792. 90 minute late departure out of Logan and now sitting in Newark because you can’t find us a gate. Come on. Do better.
@comcastcares you know what would be super customer focused of you?!? Let customers know when maintenance is taking the whole area down right in the middle of a work and remote school day. Unreal.
@united this is the situation you need to figure out. Unventilated jetway packed for 5-8 minutes and crowded together pre boarding waiting boarding. Unacceptable. Do better.
Really @united you email saying to change my daughter’s flight Friday 3/2 because of the weather on the east coast then you cancel flight 3527 tonight 3/1 so she now can’t get home till Saturday. Horrible. It’s drizzling in Newark.