Most SaaS onboarding fails for one reason.
Not the product.
The first 10 minutes.
Fix:
1. One job to complete
2. One success metric on screen
3. One next step that is obvious
If users need a walkthrough to feel progress, the product is doing too much too early.
@zackgracia That focus on practical workflows really resonates, Zack. Helping small teams stay lean is huge. What kinds of teams are you learning from most?