AJ

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[AJ @adeolacusoyx]

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[AJ @adeolacusoyx]

@robwynjones @PearsonVUE It’s atrocious customer service. I hope all of that didn’t affect you too much and you were able to pass??

[AJ @adeolacusoyx]

@PearsonVUE
It's unacceptable to leave a candidate in limbo for so long.

#PearsonVue #PoorCustomerService #MicrosoftExam #PL300 #CandidateSupport #ExamIssues #ResolutionNeeded

[AJ @adeolacusoyx]

@robwynjones @PearsonVUE Were you able to take the exam?

[AJ @adeolacusoyx]

@robwynjones @PearsonVUE It’s so annoying especially because you next to helpless when they don’t respond!

[AJ @adeolacusoyx]

@PearsonVUE
… to following the proper channels for support. But it seems like Pearson Vue doesn't care about my time, effort, or frustration. I'm calling on Pearson Vue to take responsibility for their poor customer service and respond to my issue already!!!

[AJ @adeolacusoyx]

@PearsonVUE
After several efforts by the center admin, I took over and have been trying to get a resolution from Pearson Vue via email, but it seems like my messages are being ignored. As a candidate, I've done everything right..

[AJ @adeolacusoyx]

@PearsonVUE

Despite efforts from my center admin and numerous emails and promises to get back to me, I've heard NOTHING. I was scheduled to take the exam on February 23, 2024, but the portal closed on me, and despite my center admin's efforts, we couldn't get the issue resolved

[AJ @adeolacusoyx]

@PearsonVUE
I'm still in shock and disbelief at the utter lack of concern and poor response times from your team. It's been over a month since I first reached out about my issue with the Microsoft PL300 exam.

[AJ @adeolacusoyx]

@ourpaydayHQ Well I’d have been able to do just that if my account was not locked and my funds uncredited. @ourpaydayHQ I do not want to embarrass or paint your company in any bad light, I just want what I think is customer service at the most basic level..

[AJ @adeolacusoyx]

Nawa o @ourpaydayHQ. When una wan unblock my account like this? My money una no credit, the one wey enter una no allow me use am. I don tire o… make una just tell me to forget the money delete una app na.. Abi which kind thing be this ???

[AJ @adeolacusoyx]

@ourpaydayHQ Please o @ourpaydayHQ when will my account be unlocked, biko.. help a brother please… na beg I de beg now…

[AJ @adeolacusoyx]

@ourpaydayHQ My handle is @adeolajoseph455. I really hope a resolution is reached soon. In any case, I do not reckon it can get much worse than this.

[AJ @adeolacusoyx]

@ourpaydayHQ First, a transfer from my Kuda bank account since last week Tuesday is yet to reflect in my account. Additionally, my account has been locked since last week Thursday. I reached out via in-app chat but I am yet to get a response several hours and even days after sending messages.