@DJISupport I'm trying to download the DJI mimo app but it doesn't seem to actually do it. I've tried it through different browsers and I'm getting the same screen. No actual download. Can you help??
@j8snl@ThreeUKSupport@Ofcom I had better results with the online chat. Not resolved but gave me a date of the 10th to be resolved and wiped 1 months fee until we review. π€ It gets sorted as I was impressed until the issues
@ThreeUKSupport one month of having your sim based internet modem. Worked perfectly fine, then you roll out 5g. Indian call centre were useless. Ever heard the phrase if it ain't broke don't fix it? I await your generic response.
@relaxmilli@ThreeUKSupport There's alot of people on here with the same issue since 5g roll out. What have you done to your network @ThreeUK how can you not be fixing this apparent national issue or releasing a statement on the facts
@daz@ThreeUKSupport Daz youll to be asked to restart the router. Then try putting the settings to '4g only' but with no results. You'll find that there several of us on here with the same issue but no solution so far.
@j8snl@ThreeUKSupport I'm looking to leave already. Clearly no idea of a solution to the issues or just playing the generic corporate I.T. issue dumb cards to stall for time. I can see this being raised to @ofcom for resolution though as im seeing some poor reviews from past/present customers.
@ThreeUKSupport So I set it to 4g only. Got great results initially at 70mbps but as the night went on dropped to 14 Rebooted and got an even worse 10. I think we're clutching at straw's for a resolution. How can I cancel without penalty? 1 month in and regretting my choice.
@ThreeUKSupport Yes it gets rebooted every time I try to use it because it's useless. Look at the speed I used to get. Was 50 to 70mps now I'm lucky to get 14mps but then that will soon drop to useless before a reboot again.
@ThreeUK are there issues with mobile broadband in ilkeston, Derbyshire area? Im getting no or virtually no connection speed. I've reset the modem several times.
@YodelOnline you ask me to contact you because I've not had my delivery a week on from estimate but after 3 minutes talking to a machine you have no information and then cut me off. I've never known such a poor customer service π get some staff not machines!