A cautionary tale about @urbancompany_uc and how a publicly listed company handles damage claims.
Booked their technician (Sanju Kumar) to install a Luminous inverter at my home in Bangalore. Routine job. Should've been 2 hours.
Invoice no: UCIC260004101947
Complaint no: 69f362690db9530026fe28d7
Instead of a standard install, he opened the main switchboard and worked with MAINS LIVE violating the most basic electrical safety rule. Phase-neutral cross-connection caused a ~280V surge through my home wiring.
Within minutes:
• Geyser circuit dead - Approximation given is around 12,000 to fix
• 55" Smart TV motherboard fried, panel and screen damaged - looking at full loss ( Rs 48,000)
• Apple TV completely destroyed (₹14,900 replacement)
• Home electrical wiring compromised (Assessing currently)
The moment Sanju Kumar realized he'd damaged the geyser, he packed up and LEFT mid-job. Inverter still uninstalled. No fix. No apology. No accountability.
Had to hire a different electrician the next day to fix the wiring he broke out of my own pocket.
Filed formal complaint with UC. Specifically requested a SENIOR technician for independent damage assessment.
UC's response? They sent SANJU KUMAR BACK. The same person who caused the damage. To "take photos" of his own work and walk away.
He showed up, photographed the damage he caused, left without resolution. No claims process opened. No callback.
When we asked UC for a complaint ID, it took multiple follow-ups and a manual download of a tax invoice to extract any documentation. They were not proactive in issuing one almost as if to avoid creating a paper trail.
3 sleepless nights. ₹40,000+ in documented damages. Complete radio silence from UC corporate after that.
@urbancompany_uc@abhirajbhal@raghavchandra@varunkhaitan — your company is publicly listed now. Retail and institutional shareholders are watching how customer grievances are handled.
Is THIS the customer experience model investors signed up for?
1. Technician violates basic electrical safety
2. Damages multiple appliances and home wiring
3. Walks off mid-job when he realizes his mistake
4. Same technician sent back to "investigate" his own damage
5. Customer chases for documentation that should've been auto-generated
6. Then gets ghosted
Listed companies are held to a higher standard of corporate governance, customer protection, and grievance redressal. SEBI compliance and investor disclosures aren't just about quarterly numbers they extend to how the brand treats its customers.
This isn't how a publicly listed company should operate.
Asking for:
1. Independent senior technician (not Sanju Kumar) to assess damage
2. Compensation for documented damages: ₹90,000+
3. Formal acknowledgment of complaint 69f362690db9530026fe28d7
4. Process review — no customer should have to extract their own complaint ID
5. Public clarification on UC's damage claims SOP
Have all invoices, technician's diagnosis report confirming overvoltage cause, photos, timestamps, and WhatsApp records.
please be careful. If a clearly documented case is handled this way, imagine the cases without paper trails.
Consumer forum filing prepared if there's no response in 48 hours.
MH04 MH 4326 ट्रक ड्रायव्हरने माझ्या गाडीला घासून पुढे जाऊन दुसऱ्या गाडीला धडक दिली.
No licence
No adharcard
No any other identity proof
मी Turbhe Police Station येथे तक्रार देण्याचा प्रयत्न केला पण अर्ज घेतला नाही.
कृपया तात्काळ कारवाई करावी 🙏
@Navimumpolice@DGPMaharashtra
Mumbai creators Mustak Ahmed & Sara Kedare casually vlogging in Versova when Versova police allegedly misbehaved & said “Mumbai mein yeh sab allowed nahi hai.” Public filming isn’t banned! @MumbaiPolice
Hi @PuneCityPolice. One of your own. No helmet. Earphones. No HSRP compliant numberplate. Please take action. The number plate is clear but if it is not : MH 12 SW 6415
If a city is choking due to vehicular pollution, the easiest fix is to improve public transport. Here in Mumbai, unscientific, greedy minds want to destroy the mangroves to build more of the Coastal roads.
Shockingly, in Mumbai, BEST buses have been reduced by 3/4ths!
Subsidised public transport IS the way the economy of a metropolis develops, because labour doesn’t spend so much money on conveyance or time in waiting for the bus/train.
Middle class peeps, you can’t appreciate the tube in London/NYC, the cyclist culture in Amsterdam and look the other way when BEST is being systematically destroyed.
A developed country is where the rich take public transport, it’s not where the poor own cars that run on crappy roads.
#Makeitmakesense
Government won’t punish Indigo , it’s our job to kill it .
Do not travel Indigo . Abandon them . Like let them suffocate till they finish from all airports .
💔 This is not suicide; it’s an institutional murder. 💔
A poor farmer couple toiled day and night , doing labor work and sugarcane cutting ;to educate their daughter. That daughter, full of determination and compassion, became Dr. Sampada Munde. 👩⚕️🌾
For the past year, local police officials and political figures had been pressuring her to file false medical and postmortem reports.
But Dr. Sampada, fearless and honest, refused to surrender her integrity. 💪
For months, she fought a lonely battle against the dark forces within the system.
In the end, this very corrupt system crushed her spirit and took her life. 😢
This is not suicide !!
this is a murder by the system that failed to protect its own healer.
A farmer’s daughter who lived to serve society has become a victim of the same institutions meant to deliver justice. 💔
If we don’t raise our voices today,
tomorrow every home may lose another “Dr. Sampada.”
🙏 #JusticeForDrSampada
Her sacrifice must not go in vain.
A farmer’s dream was burned alive now it’s time to ignite the flame of justice. 🕯️
#JusticeForDrSampada #MedTwitter
#JusticeForDrSampada
This is what happened with me today while ordering from Blinkit. The delivery guy asked for my address again and then touched me inappropriately. This is NOT acceptable. @letsblinkit please take strict action. #Harassment#Safety@letsblinkit ...is women safety is joke in India?
@LearnersBucket Have you seen the documentary An insignificant man ? Must watch.
It gives proper startup feels for a political party.
However at the end Kejriwal became the villain he set out to defeat.
"Power corrupts and absolute power corrupts absolutely" - Lord Acton