Join us on Nov 15 to learn from @kingofark about the intersection of #DesignThinking & org transformation in 4 themes: design in organizations, expertise under siege, as well as transformation, leadership & activism by design #UX#capchi#ottawa
https://t.co/MFxQ3MAJWA
@NatashaJette So true, instead of working together to enable #userCentric practices /mindsets within those processes and throughout the org. #GoodServices#GoodLeadership
@ClicksandTips@HoytMandy @NatashaJette @spydergrrl@AmandaBernardo This might not be the answer you are looking for but I would just talk to them. By performing user interviews you will get a ton of insights than workshops, in my opinion. The BC service design playbook could also help.
Someone referenced my blog post in a mtg this pm, so figured I'd RT myself :-)
“If someone can complete a task but the process is frustrating and leaves them confused or angry, we haven’t delivered on our promise to design a good experience.” — @afhill https://t.co/wZGZJJTUuB