@EtihadHelp The DM says please wait for 45 days. 42 days are already over. So what will happen in the next three days? And in the meantime I am unable to buy a replacement ticket given that I have not yet received refund of the earlier one.
@etihad most horrible experience dealing with Etihad customer service agents through their chat platform which is the only communication channel kept open by them. The rest are all Bot operated and useless. One of the most horrible airlines.
@etihad@gcaauae I cancelled my Abu Dhabi–Paris tickets (PNR: 8HRZDU) after Etihad changed flight timings and offered a full refund. Cancellation confirmed (Chat #8646765). Over a month later — no refund, no callback, no response to my formal complaint. Filing with GCAA now!
@Lufthansa_USA Had booked a higher priced refundable ticket from Washington to Singapore and back in September. On account of your flight changes, cancelled the ticket in November. Still waiting for refund!!