@AskVirginMoney we have told you a number of times we are travelling and can not make calls and you have again emailed saying something suspicious is on our account!! We even approve stuff via the app which you then declined. Can someone contact and CALL US urgently
@AskVirginMoney You have emailed again asking us to contact the fraud team which again we told you we can't make calls. This is beyond a joke. Can YOU contact us urgently
@VirginMoney have blocked our card, request we call when we're travelling with no outbound call service. Left without money access now due their unhelpfulness. Absolutely disgusting don't use them if your going away. Way too much hassle #virginmoney
@VirginMoney because of the unhelpful chat with your team and them refusing to call us after explaining we can't make outbound calls, we can not pay for accommodation or food. @richardbranson virgin use to be easy and customer focused. Don't get that impression now