@roqqupay@USDC@base@Stablecoin and any other information required to verify the transaction.
Please treat this as a formal complaint and provide me with the investigation/reference number.
Thank you.
@roqqupay@USDC@base@Stablecoin received by Roqqu.
3. Why the deposit was not credited to my wallet balance.
4. Where and when the BTC was subsequently transferred from the address.
5. Whether the 0.00017 BTC can be credited/recovered to my Roqqu account.
I can provide the transaction hash (TXID), screenshots,
@roqqupay@USDC@base@Stablecoin being credited to my Roqqu account.
Please investigate this transaction and reconcile the blockchain transaction with my Roqqu wallet. I would appreciate it if you could confirm:
1. Whether the BTC address above was allocated to my Roqqu account.
2. Whether the 0.00017 BTC was
@roqqupay@USDC@base@Stablecoin The Bitcoin transfer was successfully completed on the blockchain, but the 0.00017 BTC did not reflect in my Roqqu wallet balance.
What is particularly concerning is that the BTC was later deducted/spent from the above wallet address in 2025, despite the original deposit never
@roqqupay@USDC@base@Stablecoin Hello Roqqu Support,
I am writing to report an issue with a Bitcoin deposit made to my Roqqu BTC wallet.
I sent 0.00017 BTC to the following BTC deposit address that was allocated to me by Roqqu:
3PR26nHYBesDFo1ks2pyJ7JU48zGKvEJ1T
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