agitateduser

[agitateduser @agitateduser1]

@insynq is absolute garbage. If you care about your business, do not use this company. Poor communication, far behind on tech vs a capable provider and the worst leadership during a crisis I have ever seen. Hope they have enough bandwidth to support the mass exodus. #insynq

[agitateduser @agitateduser1]

@BlakeTOliver @Intuit @insynq Yep. This was one of the main reasons we went w @insynq. It would be great to know the screening process @Intuit

[Melissa Rascon @MRasconCPA]

@steague06 @rh224 @LauraW4tson @insynq Exactly what I've been saying and what I put in my latest bad review on https://t.co/aKi3Zxjv49. It was pretty extensive because I'm very tired of this bullshit. Pretty unbelievable.

[agitateduser @agitateduser1]

@MRasconCPA @insynq @ElliotLuchansky @briankrebs @CRN No they didn’t hang up. Just on hold forever. Clearly the customer service reps are tired of the garbage updates they are receiving too.

[agitateduser @agitateduser1]

So has anyone actually been able to login and check their data ? #insynqoutage @insynq
You would think someone would say...."Im in!"....but it's crickets out here.

[Sandra Teague @TeagueSandra06]

@rh224 @LauraW4tson @insynq Well then the public updates being provided are VERY misleading. Who cares about the login screen if it doesn’t actually work! #insynq #insynqoutage

[agitateduser @agitateduser1]

@MPECSInc @InsynqR @ElliotLuchansky really?

[agitateduser @agitateduser1]

@0f0ffe917a43461 @briankrebs @comcast that is a negative ghost-rider.

[Clarise Lyon @ClariseLyon]

@steague06 I've never experienced this before and have been with insynq for over 3-years. I am praying that I will get my data back.

[agitateduser @agitateduser1]

@MRasconCPA @insynq @shendison What a terrible cover up story @insynq.

[Melissa Rascon @MRasconCPA]

@insynq @shendison The ONLY reason insynq re-activated its Twitter acct is b/c articles from investigative journalists like @briankrebs reported you de-activated your twitter acct to shut out angry clients like ME. Just like the hidden FB comments.

[agitateduser @agitateduser1]

@michellerd2010 @ZoeyRoxSJ @leporecpa Not sure if it was ransomware, but last major outage which lasted several days was during tax season (April). SMDH. That should have been a sign of what was yet to come.

[briankrebs @briankrebs]

Cloud hosting firm iNSYNQ, which specializes in hosting QuickBooks accounting software, struggling with Day 4 of ransomware attack. https://t.co/iHxh79Kjaq iNSYNQ appears to have deactivated its twitter account in response to angry tweets from frantic CPAs & other customers

[CyberChick @warriors_mom]

QuickBooks Cloud Hosting Firm iNSYNQ Hit in Ransomware Attack: Unfortunately for iNSYNQ, the company appears to be turning a deaf ear to the increasingly anxious cries from its users for more information about the incident! 🌧 🤯 #CyberSecurity https://t.co/SQecLIKSZl

[agitateduser @agitateduser1]

@ElliotLuchansky fire your communications people. You clearly should hire a crisis management firm. Your organizations ability to effectively communicate the issue at hand is sad at best. #insynq #insynqoutage #ransomware #PublicRelations #fail @QuickBooks

[agitateduser @agitateduser1]

@steague06 Not naive, but the email is on par with the same garbage updates on their website. They may have cyber experts but they clearly lack a crisis management expert. I hope their technical capabilities are far superior to the leadership and communication skills they exhibit. #insync

[agitateduser @agitateduser1]

@MRasconCPA @ElliotLuchansky Absolute garbage! Todays am update on the website which shows the wrong date w/ no ETA for restoration. No word about backups, no word about anything. Same info for days. Anxiously awaiting the email from @ElliotLuchansk w/ any news. #insynqoutage