Arild Henrichsen

Digital strategist, speaker/trainer, Optimizely/Episerver MVP.

[Arild Henrichsen @ahenrichsen]

@eToro Bv

[Arild Henrichsen @ahenrichsen]

@ArveSystad Define "anyone". Chatbots have surely helped companies reduce support tickets - in the sense that customers give up and shelf their complaints.

[Arild Henrichsen @ahenrichsen]

@Ruter OK, det er fint å vite. Da anbefaler jeg at dere tydeliggjør dette på siden jeg lenket til, siden der står det opptil flere steder at all refusjon har et gebyr på 100 kr "per ekspedisjon".

[Arild Henrichsen @ahenrichsen]

@Ruter Det er mildt sagt interessant at dere tar 100kr i "ekspederingsgebyr" for å kansellere en ubrukt, ikke påstartet, 100% digital periodebillett. Hvordan begrunner dere dette? https://t.co/H82VJ6vMKG

[Arild Henrichsen @ahenrichsen]

@henriksen His site is blank now, so... did someone take the bait or no?

[Arild Henrichsen @ahenrichsen]

Key to Personalization: If you're not focusing on Assets, Behaviour, Customer-attributes, Every touchpoint and Fresh data - you're pretty much saying ABCDEFU to your customers 🔥😮 (paraphrazing Nazanin Ramezani @ #OpticonStockholm)

[Arild Henrichsen @ahenrichsen]

@T3RevNeverEnd @deane_barker @Optimizely I would say he's Contentful, but that's just a headless misconception.

[Arild Henrichsen @ahenrichsen]

Halfway into @deane_barker 's talk at @Optimizely Opticon Stockholm, and he has already unashamedly exceeded the allowable usage of the word "content". One would think he's obsessed with content!

[Arild Henrichsen @ahenrichsen]

Crucial thought from @deane_barker 's talk at @Optimizely Opticon: Is he using AI to generate "cats typing on keyboard" pics, or is he forcing his own cat to model for him?

[Arild Henrichsen @ahenrichsen]

Adding Sort option to the Asset Pane in @Optimizely CMS - so simple, so needed! Love it! OOTB that stuff, guys! https://t.co/PhRV7d4CX1

[Arild Henrichsen @ahenrichsen]

Excellent topics for discussion - so I added some context of my own to the discussion! (Warning: long read) https://t.co/iFVup76ibH

[Casper Ninteman @Casper333]

This one goes out to Optimizely (Episerver) users and the challenges that we encounter when talking to potential customers.

In our latest post, you will learn how the Enonic platform can help you overcome some of these challenges.

We also have excelle…https://t.co/rrg3Ix0Qtu

[Arild Henrichsen @ahenrichsen]

Interesting read! "European tech's best-kept secret"... So if you don't know - now you know :-)

[Alex Atzberger @aatzberger]

Here is the behind-the-scenes story of how we transformed ⁦@Optimizely⁩ ➡️ https://t.co/xx8WQhuFCr on @LinkedIn

[Arild Henrichsen @ahenrichsen]

A classic problem - some (power) users need more flexibility, while others need something foolproof. There will always be a need for dynamic content, one way or another - interesting proposal by @athraen!

[Allan Thraen @athraen]

New blog post on #Optimizely (#Episerver) World: Self service with Fluid Templating for editors in Optimizely CMS https://t.co/j3Kd79NQ7W

[Arild Henrichsen @ahenrichsen]

@deane_barker Barker's Pan-American Adventure. Zing!

[Arild Henrichsen @ahenrichsen]

@deane_barker I'd break in there for other reasons. https://t.co/ngAIbZ78BJ

[Arild Henrichsen @ahenrichsen]

@Revetal @Rollert Dette er strengt tatt filofisering.

[Arild Henrichsen @ahenrichsen]

@BetterCity @tomfgoodwin For humans or for systems?

[Arild Henrichsen @ahenrichsen]

@TomasGulla @episerver @Optimizely @OptimizelyMVP Given the amount of content on World, I get why the frontpage showcases sections (whereas Community is just one of many). But at the very least, SOME community content should be fronted in the "What's new" section on the frontpage, to tease that there's actually community news.

[Arild Henrichsen @ahenrichsen]

Hear, hear! Also, keep up the amazing work!

[Tomas Hensrud Gulla @TomasGulla]

I feel that developers, and developer targeted information is not as important to @episerver after the rebranding to @Optimizely. As an @OptimizelyMVP I do not like this development... 🤓