A @SixtUSA shuttle poured A/C water onto my 2-year-old’s head, a ceiling handrail came loose in my hand, the rental car smelled awful, and both child seats were wet. SIXT told me to follow up after the rental ended. I did. They’ve ignored me ever since. Never again.
@Dyson I was charged $1,187.99 on June 28 for a product that never arrived. I called customer service and was told a refund would be issued, but I still haven’t received it. Please resolve this promptly and confirm when the refund has been processed. #CustomerService
Hi @CB2 — I recently placed order #147568206 for the Canyon 60” Oak Media Console. We just moved into our new home and were wondering if there’s any chance of an earlier delivery date or inventory at another warehouse. Thanks for any help!
👀 @bassdrumofdeath
Hey @PotteryBarn and @PotteryBarnKids, our Juliette Daybed arrived with portions of the furniture exposed and wrapped only in moving blankets. We haven’t unwrapped it yet and are looking for guidance before we do. Can someone from customer care please reach out?
Hey @PODS,
Our containers made it from LA to Ohio, but now delivery is delayed until June 30. All our furniture and belongings are inside. Can someone help us get an earlier delivery date? We need our stuff.
@AmericanAir ruined my vacation with delayed baggage, forced me to buy essentials, then denied reimbursement claiming they “didn’t receive documentation” after multiple submissions. Hours wasted, zero accountability. Travelers deserve better. #AmericanAirlines#AAdvantage
@AmericanAir Thank you for responding. I submitted the requested receipts and documentation multiple times, yet my claim was denied for allegedly not receiving them. Please review the materials sent and explain what is missing. I’m requesting fair reimbursement and an update. This is crazy.
@AskAmex Hi, I’m trying to file a baggage delay insurance claim through the Amex claims portal but the site keeps returning a system error and won’t let me continue. Is there another way to submit the claim?
Hi @StreamOnMax — I just realized I’ve been paying for two Max subscriptions by mistake. I’ve canceled the duplicate, but could someone review the overlapping billing and see if a credit or refund might be possible? Happy to share details via DM. Thanks!
@AmericanAir We arrived in St. Thomas with 2 young kids and no luggage for 3 days after our Feb 1 MIA flight (SCVKMO). We were staying on a remote island with no clothes or essentials. Documentation submitted but stuck in claims portal. File ID: STTAA86034767. Please escalate :(
the @AmericanAir We flew from Miami to St. Thomas today with our 2 and 4 year old and NONE of our bags arrived. They contained our kids’ food, clothes, and essential items. We’re now stuck on a remote island with nothing. Please help ASAP.
This is beyond frustrating. @qatarairways has spent MONTHS giving me the runaround over a medical refund for my 78-year-old father who missed his flight due to a medical issue. I've submitted medical letters, passporta, and booking details repeatedly, yet nothing is resolved.
@qatarairways We provided the medical paperwork for our cancellation case and emailed [email protected] as instructed. No reply by email or DM. Can you please provide another contact? We’ve spent weeks trying to resolve something simple.
@qatarairways We’re going in circles trying to fix a straightforward ticket issue. We’ve re-sent documents multiple times and communication keeps bouncing around. Can you please provide a direct email contact so we can get this resolved properly?
Hi @YETICoolers — I’m ordering custom Daytrip 6L Lunch Bags in Charcoal Gray (SKU 18060131886) and need my logo to match the light gray box around the YETI logo.
Customer service couldn’t provide a PMS or color code. Can you share it? Thanks!
Hey @SixtUSA — I paid over $1,100 for a rental (Res #9723444721) and the car reeked of marijuana the entire time. I reported it immediately, but only got automated replies and no resolution. Not asking for a refund, just fair compensation (credit or voucher). Please respond.