@huntergammon10 Huge thanks for taking the time to shout out, Brock. Weโll be sure to pass this glowing review along to Brock and the team at the Portland, OR store. Enjoy your new products!
@jennipopewalker Hello, We are so sorry to hear about your experience and understand your frustration. Please DM us your order # and we would be happy to review this for you.
@huntergammon10@daragh@financial_imprt Hello, we understand your concern and apologize for the frustration. Credit card accounts and security reviews are handled directly by our financial partner, Imprint. We do not have access to their review details or decisions. Please contact Imprint Support for assistance.
@huntergammon10 Hello, We are sorry to hear about your experience and understand how frustrating that must have been. Security reviews are intended to help protect our customers, but we apologize for the inconvenience this has caused. We will pass this feedback along to the appropriate team.
@espicyseabass Hello, Sebastian. Thank you for reaching out. We just did a follow up call to you and everything was correct. Please call (800) 967-6696 if you have any further questions. Thank you!
@jawk Hi Jack, we sincerely apologize for the inconvenience. Since your item was purchased at an outlet, you would need to work directly with them for assistance. Outlet locations operate independently from our retail division. We appreciate your understanding!
@DMeer27 Hello, we have responded to your DMs and are working to resolve your issue as quickly as possible. Our Customer Care team will follow up with you as soon as they have more information. Thank you for your patience and understanding!
@DMeer27 Hello, we have responded to your DMs and are working hard to resolve your issue as quickly as possible. You can also reach out to Customer Care at 800-606-6252 from 8 AM - 8 PM CST, or for faster service, chat live through our website until 11 PM CST. Thanks!
@DMeer27 Hello, thanks for reaching out to CB2. We apologize for any issue with your order. Please feel free to PM your order details and we will follow up with you. You can also reach out Customer Care team at 800-606-6252 from 8 AM - 8 PM CST, or via live chat until 11 PM CST. Thanks!
@DMeer27 Hello, thanks for reaching out to CB2. We apologize for any issues with your order. Please feel free to PM your order details, and we will follow up with you. You can also reach out to Customer Care at 800-606-6252 from 8 AM - 8 PM CST, or via live chat until 11 PM CST. Thanks!
@DMeer27 Hello, We sincerely apologize for your delivery expereicne. Please DM us with your order number and we would be happy to look into this further for you. Thanks!
@DMeer27 Hello, We sincerely apologize for the delays you have experienced with your order. Please DM us with your order number and we would be happy to look into this further for you. Thanks!
@DMeer27 Hello, We sincerely apologize for the delays you have experienced with your order. Please DM us with your order number and we would be happy to look into this further for you. Thanks!
@DMeer27 Hi DM, we're so sorry for the delay and the mix-up with your bed! We see you've already sent over your order details via DMโthank you. Our team is looking into this right now, and weโll message you back privately with an update as soon as possible. Thanks!
@DMeer27 Hi DM, we're so sorry for the delay and the mix-up with your bed! We see you've already sent over your order details via DMโthank you. Our team is looking into this right now, and weโll message you back privately with an update as soon as possible!