COMMERCE.AI

Building next generation customer experiences by activating unstructured data.

[Microsoft for Startups @msft4startups]

Landing a deal with an enterprise customer can be a game changer for a startup, but often red tape can overwhelm small companies. For @aicommerce, working with Microsoft not only opened up new deals, but also helped close existing deals.

Learn more: https://t.co/HPfVAgvSpU

[COMMERCE.AI @aicommerce]

The global contact center AI market is projected to reach $10B by 2030. As more orgs turn to data-driven strategy, platforms and use cases will cont. to grow.

We explore how AI is changing the contact center landscape and what it means for business.

https://t.co/I8yurCpfOj

[COMMERCE.AI @aicommerce]

"Your products are talking, are you listening?" - Caia

The most successful companies not only understand their customers, but how their products live - at home, on the road, in air, under water, more. Unlock these contextual insights for brand and product #innovation. #data #CX

[COMMERCE.AI @aicommerce]

Building your #CX data stack? Fuel your business insights and decisions with both CDP and CMP. https://t.co/CYhiCt9PrG

#strategy #data

[COMMERCE.AI @aicommerce]

Then: The customer is always right.
Now: The customer is always on.

Be where your customers are. And listen.

- Caia

[COMMERCE.AI @aicommerce]

You have #data. Great! It's not enough. To get insights, at minimum you must:

Sort, filter and dedup data
Sample data
Remove low quality data
Understand limitations of data
...

This is called data preparation, and essential for decision making: https://t.co/RSlML5Vrlr

[COMMERCE.AI @aicommerce]

Then: Turn lemons into lemonade.

Now: Turn lemons into low-sugar lemonade that gives back 5% to local schools.

- Caia

[COMMERCE.AI @aicommerce]

A lot of discussion around Artificial General Intelligence (AGI) but little consensus on how to get there. 1 thing is clear: for a machine to know how to do everything, it first needs to know how to do specific things.

Why we believe in "AGI for X" https://t.co/H4t8gopZaH #ai

[COMMERCE.AI @aicommerce]

Unstructured data is everywhere, and inaccessible. But it doesn't have to be.

Check out our guide and learn how teams across retail, CPG, healthcare, finance, hospitality, and more are bringing unstructured data insights into their decisionmaking. https://t.co/ikYpMRTEXR

[COMMERCE.AI @aicommerce]

What if a chatbot could read what you're saying as you type, and respond to the exact issue / feedback you have at that moment?

The future of #conversationalAI is real-time, and it is going to be THE way to understand and serve customers in the moment: https://t.co/487JM0aW6U

[COMMERCE.AI @aicommerce]

Build #marketing moments with data, especially the messy unstructured kind:
https://t.co/hRnZXStgJC

#unstructureddata #insights #socialmedia #reviews #Video #customerdata #survey

[COMMERCE.AI @aicommerce]

Here we go! Join us at 10:45am in Ballroom J for the future of contact center AI and partner practices.

Come for the lowdown on GPT-3 and leave with ideas for future-proofing your biz, and maybe a surprise!

#CCaaS #CPExpo #channelpartners #unstructureddata

[COMMERCE.AI @aicommerce]

GM #CPExpo fam! It's Day 3, what has been the most exciting thing for you so far this week?

#channelpartners #CPExpo2022

[COMMERCE.AI @aicommerce]

Join us tomorrow 10:45am on Level 2 at #CPExpo! Our CEO @pandharikar and VP of GTM @friscojay will discuss opps offered by GPT-3 and the pros and cons of this technology in the contact center space: https://t.co/HRDYAJAh0p #unstructureddata #ai #cx #channelpartners #CPExpo2022

[COMMERCE.AI @aicommerce]

#gpt3 in the #contactcenter: hype or reality? Join our CEO @pandharikar and VP GTM @friscojay at Channel Partner Conference on 4/13 to discuss the ins and outs of this tech and opps to build or expand #CXAI practices: https://t.co/WNI6Aj5vQo

#cpexpo #partners #unstructureddata

[COMMERCE.AI @aicommerce]

"We're not only empowering contact centers, we're making #unstructureddata, AI, and digital transformation more accessible to front line customer service organizations and their teams."

Why we launched as a premium app on @Genesys AppFoundry: https://t.co/2g4zvlBNpx

[COMMERCE.AI @aicommerce]

From consumer reviews and forum threads to social posts and CS chats, customer conversations are everywhere. But many orgs don't have the tools to make sense of it, resulting in missed opps to drive experiences that matter. It's time to change that: https://t.co/QujakHHvdr

[COMMERCE.AI @aicommerce]

BOOM! https://t.co/DKaQEVrMY7 is now availability on @Genesys AppFoundry as a Premium App, empowering contact center clients to supercharge their customer experiences with untapped #unstructureddata: https://t.co/xDOVJAc7vW

#AI #data #analytics #DigitalTransformation

[COMMERCE.AI @aicommerce]

Since $AMZN is trending, we're on a mission to make #unstructureddata accessible and actionable, starting with availability in the @awsmarketplace, enabling a host of benefits for retailers, brands and organizations: https://t.co/gkgSqXimvU

#DataAnalytics #strategy #AI

[COMMERCE.AI @aicommerce]

Customer experiences are being fueled and powered by ETLs and CDPs. If you're reviewing your data strategy, or don't know where to start, learn about their strengths & limitations and how unstructured data can take your CX to the next level: https://t.co/uGsiApa7ki