@RyanairPress can you help as @Ryanair aren’t.
You didn’t load sons walking frame onto flight FR2628 Stn to Madrid 7/7 for school trip.
He flew back 11/7 you sent frame to Madrid 14/7.
Son cannot go out with his friends as can’t walk without frame. Press contacted today!
@LouiseDyso49533@Ryanair No he flew back 11 July, @Ryanair sent it to Madrid 14th July.
We’ve got 6 weeks of him not being able to go out with his friends if they don’t find it and return it!
@Ryanair son flew Stansted to Madrid flight FR2628 he has cerebral palsy you left his walking frame at Stansted which means he cannot walk while in Madrid, cannot get through to anyone to get answers, absolutely disgusting stranding a disabled child and taking his independence
@STN_Airport Thanks for coming back to me, I’m going round in circles apparently it went to baggage and was flown out to Madrid on 14th July, no one is helping and now my child cannot go out with his friends over summer @Ryanair
@Ryanair Wish sons walking frame had flown on fr2628 Stansted to Madrid Monday 7 July & not left at gate, son returned to UK 11th July and his walking frame travelled to Madrid on 13th July can’t speak to anyone so now my son can’t walk, no idea if will ever get frame back #useless
@TUIUK after 3 hours on hold agent tells me that our chosen holiday is £600 more expensive than price showing online and then when I query why this is I get cut off! Can you please change my account settings so that I can go online and change my booking myself!
@TUIUK need to change a booking but because I booked over the phone cannot make changes on line, I’ve been waiting over 2 hours….I appreciate you’re busy but this is madness!
@WinterWonderLDN booked to come today, son woke up with covid symptoms and tested positive this morning. Contacted @seetickets to rearrange as per your website and no reply as yet, can you help please
@WinterWonderLDN booked to go WW today, unfortunately son woke up with covid symptoms and tested positive on LFT. Contacted @seetickets to reschedule as per WW website but no response as yet, can you help
@IsleOfWightFest@cinchuk When will you be responding to carer ticket requests pls? Applied as soon as I bought tickets two weeks ago and had no response!