@EnglandOnOurWay Even though I’ve paid for the ETSC Membership it says I am unable to buy tickets in this sale when I get to the front of the wueue. Anyone had this problem before?
@HiltonT5 stayed at your hotel on 7th August for 1 night. We’re upgraded to an executive suite, where you couldn’t have a shower because the drain was blocked and water went spilling out into the room. Spoke to desk manager Jay at the time and promised to contact me, but nothing
@Wickes Thanks Laura that’s really helpful, except they are 80 years old with no access to the internet and have not been able to get any resolution via the telephone numbers they have been given. Please DM me and I will happily provide their phone number for you to contact them directly
@Wickes my 80 year old grandparents had their kitchen deemed “unfit for purpose” by qualified colleagues at the Hanley Branch in DECEMBER with 5 pages of issues. 4 months on, no work has been carried out to rectify the kitchen - Severely impacting their mental and physical health
They have made countless phone calls, countless visits to the Hanley branch and NO ONE wants to take any responsibility. They are at home living in a kitchen deemed unfit for purpose and constantly being brushed off. What part of your CSR policy condones treating people this way
@Wickes Grandparents were informed that someone would be in touch to book a date for the kitchen to be rectified, 1 week on.. not a peep.. they have no one to contact and every person says they don’t know who to contact. Never seen customer service so poor in my life
@Wickes a store manager and qualified fitter came to review the work and named it unfit for use. Wickes customer service now insist the only person who able to resolve the issue, is the unhinged fitter who has caused severe ill health. How is that suitable for couple of 80!!!!!
@Wickes a store manager and qualified fitter came to review the work and named it unfit for use. Wickes customer service now insist the only person who able to resolve the issue, is the unhinged fitter who has caused severe ill health. How is that suitable for couple of 80!!!!!
@Wickes my 80 year old grandparents have spent a small fortune on a kitchen from Wickes. Kitchen fitter arrived who did a disgusting job, bought his “brother” to help who was not qualified then became mentally unhinged and made them cry and is now causing them severe ill health.
@inthestyleUK@Lornaluxe Trying to use a customer service 30% off code on the collection and it is showing error code 400 please could you reply to my dm regarding this
@Wayfair happy Monday ordered a set of 4 outdoor barstools from Wayfair... only one bar stool arrived and they won’t send the other 3!?@MartinSLewis@MoneySavingExp