@ZARA_Care hv witnessed a very unpleasant experience with ur customer care. I have ordered size L but product delivered in size xs. When raised the concern with customer care - they did not see this as concern and being rude by stating that they cannot help. Same exp with store
To elaborate more, behaviour of customer care and store manager was very rude and non supportive. When you have delivered the wrong size what’s customer fault?
#ZomatoCustomerExperience
A Gold member getting order in 2 hours from a restaurant 3 kms away from delivery location. @zomato@zomatocare Why is it always the case? And your customer care executives just say “Sorry” and same commitment everytime that it won’t be repeated again.
Difference between what you order and what you get @myntra . Totally different colour from a very renowned brand. Moreover, they are not approving the feedback on the app bcz they wanna trap more customers @jagograhakjago#myntra#CustomerExperience#myntraexperience
@myntra@MyntraSupport My feedback just states “The colour of shirt is totally different from the picture on the app. Picture attached for reference” I don’t think there’s anything wrong in it but you don’t want this to be disclosed to other customers hence not approving. @jagograhakjago#myntra