Absolutely shocked by @lufthansa. Left 11yo stranded & distressed at Delhi airport during a UMNR transfer to @airindia. Despite paying full service fees on a single ticket (Ref: 8IH2UP), airline coordination failed & staff demanded emergency payments. (1/2) #AviationSafety
@airindia Unacceptable behavior by @airindia. 11yo was stranded & distressed at Delhi airport while traveling alone as a UMNR on a @lufthansa through-ticket (Ref: 8IH2UP). Ground staff refused to continue his custody unless emergency cash payments were made. (1/2)
@airindia@lufthansa His mother had to intervene remotely under duress to pay INR 21,905 for baggage/handling. A child under airline care should NEVER be a bargaining chip for interline coordination errors. Formal grievance filed with the Nodal Officer. Fix this. (2/2) @airindiaSR @DGCAIndia
Air India staff refused transfer without an unannounced INR 21,905 payment. @lufthansa phone agents never disclosed these fees, violating US DOT rules. Unaccompanied minors should NEVER bear the burden of airline errors. Formal complaint filed. Fix this. (2/2) @AirPassengerPts
@passportsevamea Why is this extremely difficulty for NRI's to renew passport, the new photo upload is terribly buggy and expecting us to re-do which is wasting a lot of time. Is there any other alternative. The size/pixel requirements are making impossible to upload
@airindia Thanks for the response . Can you plz let me know the exact itinerary for AI-180(SFO to BOM). Now it got diverted to DWC Dubai instead of BOM . My old parents are traveling in this flight . As per their itinerary they should reach chennai by 15 April 7:20 AM
@CBP Denver Global entry Appointments for in-person interviews are very difficult to get . It is full thru June 2024. May i know if you are planning to do any adhoc event to catch up with backlog or create more more appointments every monday? This is urgent.
@EcovacsUS I am proud Debbot N8 PRO+ customer from Aug 2021. However last few months, parts are getting broken/System performance degraded significantly. I would love to upgrade, however this is not under upgrade. Can leadership take some steps to help me ( Support#661806)