@ConfinedEntropy @DembiDivyanshu@urbancompany_UC Same thing happening to me - now 3 days later after constantly acknowledging that their service guy broke my TV they are saying he didn't do it and that I'm a liar - therefore not going to recieve any damages - what's amazing is they only spoke to the professional 3 days after...
@DembiDivyanshu@urbancompany_UC Latest Update 3: I have the representative stating that the service provider would not lie even though I have a picture of him handling the broken TV on my phone. Therefore the company's official stance is that I am the liar. Absolutely ridiculous #boycotturbancompany#boycottUC
@DembiDivyanshu@urbancompany_UC Latest Update 2: The same representative offered me INR 20k and then walked back the offer later stating that suddenly the official position of the company is that they are not responsible for the damage at all. I have recorded all these calls. @UC_Assist@abhirajbhal
@DembiDivyanshu@urbancompany_UC Latest Update: a representative called and stated that the service professional has DENIED damaging the TV. That's 3 days after constantly messaging the company and them acknowledging that it was completely their fault! Rhey now claim the damage wasn't done by their partner.....
@saraogi0128@DembiDivyanshu@urbancompany_UC I have a consumer complaint draft saved on the portal with signed affidavits ready to post - @UC_Assist has asked for 24 hours once again to come up with a suitable resolution - if that resolution isn't a compensation of the full amount I won't hesitate to submit the complaint.