Akhilesh das

Entrepreneur | Founder of Aryaki – crafting premium leather shoes & lifestyle experiences | Founder of Mistware Solutions – Salesforce consulting firm | Buildin

[Akhilesh das @akhileshdas2012]

@Swiggy
Order delayed → not picked up → support lied → forced cancel → ₹1700 charged → NO refund
Is this how you treat loyal customers?
Fix this ASAP. #Swiggy #CustomerComplaint

[Akhilesh das @akhileshdas2012]

@SwiggyCares Goodbye @Swiggy @SwiggyCares 👋
Great business model: delay the order, show fake ETA, then charge ₹1700 for cancellation. Genius 👍
Customers = fools, right?

[Akhilesh das @akhileshdas2012]

Hey @Swiggy , this is unacceptable.
Order showed 54 mins delivery → after 1+ hr still 28 mins. Delivery partner said NOT picked up. Support said already picked up. Then cancellation option appeared → charged ₹1700 with NO refund.
Loyal customer here, using Instamart daily.

[Akhilesh das @akhileshdas2012]

@SwiggyCares @Swiggy @SwiggyCares If this is your policy, then clearly customer experience is not your priority. It may be a one-time gain for you, but you’ve lost multiple customers. Me, my family, and friends will move to better alternatives and uninstall Swiggy.

[Akhilesh das @akhileshdas2012]

@SwiggyCares Also, your support said the order was picked up, but the delivery partner confirmed it wasn’t. This is misleading. Customers shouldn’t be charged for false updates and delays from your side. Expect transparency and a refund.

[Akhilesh das @akhileshdas2012]

@SwiggyCares @SwiggyCares Not acceptable. ETA was 56 mins, but even after 1 hour the order wasn’t picked up and still showed 28 mins. When I requested cancellation due to your delay, I was charged ₹1700. Why should customers pay for your failure? This is unfair. Expecting a proper resolutio

[Akhilesh das @akhileshdas2012]

@SwiggyCares @Swiggy @SwiggyCares Swiggy order #236704620784169

[Akhilesh das @akhileshdas2012]

@SamsungIndia 🔥 @Samsung just created another iPhone customer! 🔥 Fold 7 green line → Their service center BROKE my entire phone → Now charging ME for THEIR damage! Finally understand why people stick with @Apple. Quality + Service matters! #SamsungToiPhone #GalaxyFold7Fail #AppleNext

[Akhilesh das @akhileshdas2012]

Absolutely disgusted. My ₹1.7 LAKH Samsung Fold7's inner display died in just 2 MONTHS! A green line appeared from nowhere.

Now, @SamsungIndia's service center REFUSES to honor the warranty and is demanding a shocking ₹60,000 for the repair. For a premium phone this fragile.

[Akhilesh das @akhileshdas2012]

My Samsung Fold7 Experience:

Cost: ₹1.7 Lakhs

Lifespan: 2 Months

Warranty: Denied

Repair Bill: ₹60,000

Trust in @SamsungIndia: 0

This isn't a premium product; it's a liability. My loyalty since 2016 ends today. #SamsungScam #BuyerBeware

[Akhilesh das @akhileshdas2012]

🔥 @Samsung YOUR SERVICE CENTER IS A SCAM! 🔥 Fold 7 had green line → They ripped off screen protector → NOW PHONE IS DEAD! They DESTROYED my $2000+ device & want ME to pay! CRIMINAL negligence! SHARE to save others! @SamsungIndia #GalaxyFold7Disaster #ServiceCenterScam

[Akhilesh das @akhileshdas2012]

🔥 @Samsung SCAMMED ME! 🔥 Galaxy Fold 7 green line after 30 days. Service center denied warranty WITHOUT diagnosis over minor scratch. $2000+ for a defective phone with ZERO support! RETWEET if you've had Samsung warranty issues! #SamsungScam #GalaxyFold7Fail #TechScam

[Akhilesh das @akhileshdas2012]

@SamsungIndia 🚨 AVOID @Samsung Galaxy Fold 7! 🚨 Green line defect after just 1 MONTH. Service center REFUSED warranty without any diagnosis - blamed tiny outer scratch from day 1. NO transparency, RUDE staff, ZERO accountability. $2000+ phone = SCAM? RT to warn others! @SamsungIndia

[Akhilesh das @akhileshdas2012]

paperweight. The "premium" inner display suddenly failed with a green line. Is this the quality we expect from your most expensive phone, @SamsungIndia?

[Akhilesh das @akhileshdas2012]

@SamsungSupport Galaxy Fold 7 green line issue after 1 month. Service center denied warranty without diagnosis due to minor outer body damage. No explanation provided, rude service. Customers deserve transparency and proper technical assessment. @SamsungIndia

[Akhilesh das @akhileshdas2012]

@SamsungMobile @samsungsupport8 @SamsungIndia @tech_burner @tech_burner @SamsungIndia @TechnicalGuruji

[Akhilesh das @akhileshdas2012]

The response from your service center? A flat-out REFUSAL to claim the warranty. They want me to pay ₹60,000 to fix a manufacturing defect on a brand new device. This is unacceptable extortion. @SamsungMobile @samsungsupport8 @SamsungIndia @tech_burner

[Akhilesh das @akhileshdas2012]

@TechnicalGuruji @C4ETech @gogiinc @SamsungIndia @SamsungMobile @Samsungserv #samsungfold7

[Akhilesh das @akhileshdas2012]

I've been a loyal customer since 2016. Your support team DM'd me after my last tweet promising a call that never came. Your silence is deafening. You've lost a customer for life and I'll make sure everyone knows how you treat people who buy your "premium" products. @Samsung