@GexaVoice Instead of providing payment option, please take a look at your system. Why am i being charged $108 for the duration when I was not even in the US and all my appliances were unplugged?
Am i expected to pay for something that I have not even used?
@GexaVoice Gexa billing me $108 for electricity usage. This is when I am not even home since last 40 days. The only thing thats using electricity at my apartment is my refrigerator.
PS: Before switching to Gexa, i used TXU and they billed me around $25 for similar situation.
@GexaVoice Unable to send you a message. FYI, already tried reaching out to the GEXA support over email, didn't receive helpful response.
Tried the call/chat where I was given payment option. Issue is not paying the bill. Issue is why should I pay for the electricity that I haven't used